About the Role:As the finance operations Manager, you will assemble and lead our growing team of Finance Operations Analysts, Specialists, and Leads who will report directly to you. You'll oversee our entire deal pipeline and track and monitor performance against relevant KPIs You'll work on strategic programs that are driving market expansion for the company, working closely with senior leaders in Sales, Product, Marketing, and more. You'll work with and possibly lead large cross-functional teams, build credibility and alignment among key stakeholders, and drive accountability to balance moving quickly with high-quality delivery. The ideal candidate is execution-oriented, a people leader, deeply organized, adaptable, self-motivated, and eager to attack problems with curiosity and tenacity.What You'll Do:Take ownership of cross-functional programs with a high level of executive visibility through the entire program life cycle. Build, maintain, and communicate program plans that include defined timelines, milestones, deliverables, and risks from cross-functional teams.Drive accountability and execution across teams to reach desired outcomes while remaining flexible with project management processes required to achieve success.Manage a team of 7-14 deal processors to ensure the team maintains deals processing SLAaDrive accountability and execution with VF deal processors, analyze potential risks to the deal processing workflow, implement mitigation plans, and seek process improvementsUse data to prioritize, investigate, and measure outcomes. Analyze and report on KPIs and SLAs.Anticipate bottlenecks, explore contingencies, and guide timely escalation and/or negotiation up the chain when needed.Collect team feedback on needs and resource requirements and compile it into a digestible and actionable formatWhat We're Looking For:7+ years total professional experience, preferably in B2B SaaS Operations, Product, Program, or Project Management5+ years experience in people/project/program management roles managing technical and non-technical complex initiatives/projects from initiation to completionExecution-oriented with a proven ability to effectively prioritize and organize your work, and the work of others, in a highly dynamic environmentExpertise with Project Management Tools, such as G-Suite, Excel, Asana, and JIRAExceptional technical and non-technical communication and writing skills, highly organized, collaborative, and detail-oriented.Ability to work well with different roles, personality types, and seniority levelsExperience overcoming the difficulties of managing projects with remote and global team membersAbility to self-motivate and drive projects independently
