Job Description City Rochester
State MN
Remote No
Department Health Information Management Services
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities This position will manage the activities of the HIMS Technical Team, providing remote PC hardware, general technical troubleshooting, and customer service to HIMS, Clinical Systems, and Informatics staff. Candidates must have the ability to be onsite in Rochester daily and routinely lift hardware and boxes up to 25 lbs. The role primarily entails the support, shipping, and receiving of telework hardware to our workforce.
Primary responsibility for the implementation of the department's applications and ensuring that software and processes developed meets users' needs. Leads and/or participates in workgroups/project forums and serves on multiple committees related to departmental projects utilizing in-depth knowledge of clinical processes and departmental applications to ensure clear communication between all involved. This role has responsibilities for staff scheduling, real-time analysis, and reporting.
Experience working with vendors along with requirements gathering and software configuration will be needed. The right individuals will be comfortable with analytics, report execution, staff scheduling, and real-time performance analysis. Other key responsibilities include providing input and support for process/workflow analysis, design, development, maintenance and enhancement of multiple applications. Serves as a liaison to staff working with other Analysts and assists with departmental support involving operations analysis, software development, workflow analysis, staffing analysis, scheduling, reporting and project work on broad-based key departmental and institutional initiatives.
** Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in y the role and look forward to hearing back from you.
Qualifications Requires a bachelor's degree in business, healthcare or related field and at least 2 years in clinical setting; or an associate's degree and at least 4 or more years in a clinical setting with an extensive working knowledge of appointment offices, desk, secretarial, and other clinical functions. A comprehensive understanding of the physician practice and patient flow throughout a large healthcare institution is required. Experience in multiple clinical areas within a large healthcare institution is required.Supervisory and leadership experience preferred. Must be assertive and possess excellent interpersonal communications skills, to include presentation, negotiation, and persuasion skills. Strong writing skills are required in order to document and communicate project activity. Team management and organizational skills along with the ability to make quick and concise decisions are required to effectively carry out job responsibilities. Must be able to facilitate others in a team setting, work through difficult issues and bring groups to consensus. The applicant must have the knowledge of the clinical practice and overall operations experience in order to develop process flow requirements and in turn implement these requirements into existing practice sites in an integrated way. Experience and application implementation is preferred. Experience with word-processing tools, data analysis tools, spreadsheet, and presentation packages are required. Must be flexible to work in a variety of work environments (i.e. ambiguous, structured, consensus driven). Applicable department specific credentials preferred.
Exemption Status
Exempt Compensation Detail
$59,072.00- $88,628.80/ year; Education, experience and tenure may be considered along with internal equity when job offers are extended. Benefits Eligible
Yes Schedule
Full Time Hours/Pay Period
80 Schedule Details
8am-5pm CST Monday-Friday or as business needs require Weekend Schedule
not anticipated International Assignment
No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Lynnette Fleshman Apply Now
