We are searching for a focused Assistant Manager - Kitchen to join our incredible team at Chick-fil-A in Vicksburg, MS.
Growing your career as a Full Time Assistant Manager - Kitchen is an incredible opportunity to develop productive skills.
If you are strong in leadership, persuasion and have the right drive for the job, then apply for the position of Assistant Manager - Kitchen at Chick-fil-A today!
Description:
The Kitchen Manager serves on the leadership team as a forward thinking-partner and guardian of the critical success factors: Quality and Guest Experience and Financial Return. The manager's first responsibility is to the Operations Director and must have ability to develop a collaborative team of high-performing team leaders, trainers and team members who have complementary functional skills and creative strengths across all shifts, all day and every day. This manager is responsible for production processes in assigning positions, leading and training team leaders and team members, training and coaching kitchen trainers, clarifying roles, evaluating and rewarding performance. This individual ensures a winning team providing vision, direction, leadership, managing trainers and working with other managers to serve the needs of the restaurant. They assemble a team that produces world-class food service through meeting quality requirements, LEAN processes and continuous improvement and is responsible for ensuring the organization meets its ambitious goals for exceptional food safety, low food and paper costs, increasing food quality and diversity of team members. Managers daily serve in restaurant general operations to serve guests and the team. There are no positions that are remote or 100% administrative. Shifts vary across all business hours. (5:30AM till 11:30PM) Responsibilities:
Daily
Leads the production team, with assistance from the Operations and Training Director, in the training and coaching of exceptional production leaders, team members and the production certified trainers. Champions the highest Food Safety and Food Quality possible throughout the organization. Ensure assigned team members meet Chick-fil-A food safety and quality standards through procedures and requirements all day every day. Monitor Deliveries, Registers, Inventories, and Prep (all food preparation and production) to minimize Food and Paper Costs. Communicate with all production team members/leaders our focus areas and priority. Lead in the normal operation of the business to serve guests. Ensure area checklists, LEAN produce and portion trackers completed daily to standard. Weekly
Allocate at least two hours per week to planning and reporting. Review Kanban Levels, Pre-Prep Levels, Thaw Cabinet Allocation and Inventory Activity report for trends and adjust training/procedures to minimize Food and Paper Costs. Monitors the Daily SAFE and eRQAs programs. Provides trend reports to the Leadership Team and spot reports for major hospitality and service-related issues. Develops action items and completes actions to address issues and strengthen competitive advantages. Keep kitchen always "Tour-Ready" in cleanliness and organization A key contributor and champion of our Lean and Continuous Improvement culture. Make One Small Improvements on the things that bug us. Monthly/Quarterly/As needed
Set and achieve daily/weekly/monthly goals to improve processes, quality and food safety. Track development of junior leaders and team members to higher levels of leadership. Complete one eFSA quarterly and one mock ROE every six weeks. Assists in the on-going development, support, and performance evaluation of exceptional team leaders, training and members. Reinforcing critical components of Employee Handbook. Ensure training plans are set for each team member correctly. Timely completes 30/60/90/365 evaluations for each team member Make updates to checklists. Communicate improvement ideas to Operator/Operations Director/Training Manager Assist in updating compelling and accurate job descriptions for all kitchen positions or roles Create, modify, implement and manage the restaurant kitchen plan, including: Standardization and continuous improvement of all Kitchen Standard Work roles and systems, Training plans for new and current team members, Sales and Capacity forecasting and production systems adjustments Minimum Qualifications:
Specific Experience:
Required: High School Diploma or equivalent Required: Experience as a leader in the customer service industry Required: Proven ability to lead in quick paced environments as part of a team Other Characteristics:
Strong interpersonal skills: gets along well with others Ability to prioritize and mulit-task Detail orientated Able to work well independently and in a team environment A life-long learner Preferred Qualifications:
Bachelor's degree or above, preferably in a business field of study Experience as a leader in food service operations Preferred Minimum GPA: 3.0 Preferred Years of Experience: 2
Travel Requirements: None
Requirements * Must be at least 18 years of age upon hire date
* Must be eligible to work in the United States
* Must have a source of reliable transportation
* Reading, writing, and basic math and verbal communication skills required
* Works in hot, noisy and fast paced environment
* Mobility required during shifts
* Must work well under pressure
* Must be able to respond to changes or edits to orders quickly and efficiently
* Be professional
* Must be a great team player and works well as part of a team
* Excellent customer service
* Self-starter who completes tasks without excessive supervision
* Humble, servant spirit with strong sense of stewardship
Benefits of working as a Assistant Manager - Kitchen in Vicksburg, MS:
? Excellent benefits
? Advancement opportunities
? Attractive package
