YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty
POSITION OVERVIEW: The Assistant Executive Housekeeper supervises and coordinates activities of room attendant, house attendant, public area cleaners and floor supervisors. He / She assists in the managing and directing of the day-to-day operations of all housekeeping and laundry functions. Participates in and enforces quality assurance for Housekeeping Department and department cost control measures. Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff. Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness.
EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent Previous experience in similar job role, or minimum 2 years' experience as assistant executive housekeeper or supervisor Previous guest/customer relations training preferred. QUALIFICATIONS: Exert physical effort in lifting/transporting at least 50 pounds. Push/pull carts and other equipment up to 150 pounds. Endure various physical movements throughout the work areas. Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred RESPONSIBILITIES: Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements, and responsibilities. Instead, it is provided as a general overview of the expectations for the position.
