Req ID: 439155
Welcome to Love's! Where People are the Heart of Our Success Area Food Services Manager At Love's, our values go beyond our name. We look for those same values in our people. Area Food Services Manager at Love's Travel Stops are a critical element to the success of our long-term business strategy. Operations The Area Food Services Manager will help run our business by overseeing all operations in multiple restaurants. This role would include the performance of various daily and strategic managerial duties by overseeing, directing, and coordinating activities around the location to better serve customers.
Experience Required 5+ years in a restaurant management position required How You Will Fit In Motivate team through a compelling vision and direction to encompass Love's Core values Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards Effectively manage employee development with feedback and training opportunities Conduct regular quarterly visits and weekly conference calls for each location Provide exceptional customer service and verify that Restaurant Managers are doing the same Oversee the interior and exterior condition of each restaurant to ensure it is meeting established company standards in terms of facility maintenance, proper merchandising, and suitable marketing procedures Responsible to review all service metrics and reports to teach and coach for improved Customer Service standards, including but not limited to: SOS Ranking Reports, Drive Thru SOS Reports, Mystery Shops, Driver Panel, etc. Maintain personal grooming and company uniform standards Maintain company attendance standards Other tasks as assigned Coaching & Development Address employee issues in an appropriate and timely manner. Collaborate with District Manager as necessary to manage employee issues Develop an effective succession plan that leads to internal promotions Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner Ensure that all employees follow Love's safety procedures while using a sharp knife, a food slicer, toaster, oven, fryers, and other food preparation tools and appliances Responsible for protecting company assets with various audit processes and ensure that all cash handling and Love's policies and procedures are being followed by all employees Proactively seek personal learning and development opportunities Benefits That Can't Be Beat Medical/Dental/Vision and Life Insurance Plans Flexible Scheduling Road to Success Program for career development On-the-job training Competitive salary Quarterly Bonus & Profit Sharing Holiday pay 401(k) with matching contributions Parental Leave Adoption Assistance Company Vehicle/Laptop/Mobile Phone Pet Insurance Employee Assistance Program Typical Physical Demands Regularly required to talk and hear Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing Occasional lifting of up to 50lbs Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Work Environment While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste.
Background Checks All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love's.
Travel Requirements Periodic travel nationally will be required.
Diversity Statement From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate a diversity of thought and a spirit of innovation.
Grow Far with Love's As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values. The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there. As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded. Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love's, all roads lead to success!
Job Function(s): Restaurant
Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided customers with highway hospitality and "Clean Places, Friendly Faces." We are passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.
The Love's Family of Companies includes:
Gemini Motor Transport, one of the industry's safest trucking fleets Speedco, the light mechanical and trucking service specialists Musket, a rapidly growing, Houston-based commodities supplier and trader Trillium, a Houston-based alternative fuels expert
