About the Role Looking for FUN + PURPOSE in your career and employer? Check out Tosca! We are revolutionizing the supply chain through sustainable solutions that protect perishable goods while serving planet Earth. Our vision is to help realize a future where all one-way packaging is converted to reusable containers. The Accounts Receivable Specialist ensures impeccable accuracy in the Accounts Receivable ledger for their designated customer accounts. Every day, they engage in a variety of administrative and clerical tasks to uphold the precision and timeliness of customer account records.
Work Schedule This is a hybrid role where Monday and Friday are work-from-home days. Tuesday through Thursday are in-office days at our Colony Square office in Midtown.
Job Responsibilities: Process new customer requests in D365. This starts by verifying customer data using a credit reporting firm to ensure customers meet Tosca's credit policy, then preparing pricing journals using contract information . Review existing customer pricing regularly with sales based on upcoming contract end dates and annual CPI increases, and update if it is determined that changes are appropriate and approved. Ensure pricing remains accurate and current and aligns with the contract and amendments. Minimize revenue leakage by billing all supplementary items our customer contracts allow. Maintenance of customer records to ensure up-to-date support for information in D365. Process and send invoices to customers daily, ensuring invoices are timely and accurate. Communicate invoicing issues and errors to the appropriate functional area and follow up to ensure timely closure. Process and send statements to customers regularly . Proactively manage customer accounts to ensure invoices are paid within terms. Contact delinquent customers to determine the reason for non-payment or short payment. Work with customers and other functional areas to resolve issues, secure payment, escalate when necessary, and place shipping holds. Cover for other AR Specialists during PTO, ensuring all customers are serviced as if an entire staff were available. Provide the AR Manager with weekly DSO updates, aging, and customer issues. Assist with other daily, weekly, or monthly reporting as needed, scheduled, or ad hoc. Qualifications: 3-5 years experience in AR, with an understanding of customer pricing, invoicing, and collections. Associate degree with some accounting coursework preferred. Must have Microsoft Outlook and Excel skills, including queries, pivot tables, and V-look-ups. Must have strong communication skills. Strong analytical and problem-solving skills with the ability to identify problems and propose solutions. Strong attention to detail. Team player and quick learner. Experience with D365 and other ERP Systems. Why Tosca? We believe our team members deserve more than just a paycheck. They deserve to work in a fun environment with a supportive team that cares about each other and encourages collaboration at all levels. It's not just about being a great company, it's about being great people and serving a higher purpose. Every Tosca employee can be proud of doing their part to reduce food waste.
Our team members are provided with a wide range of programs to help them reach their full potential — personally and professionally.
