Working/Functional Title Application Administrator
Position Summary The Application Administration team provides technical and administrative support for departmental and enterprise applications for the Division of Student Life and Engagement at MSU. This position is part of a hybrid work team and will start fully on-site and transition to hybrid after on-boarding and a probationary time period.
Reporting to the Application Administration team manager, the Application Administrator will primarily perform the following duties:
Maintain and troubleshoot divisional applications. Includes after hours response for issue resolution. Provide user support, application role definition & access management coordination Documentation, training, business continuity planning. Collaborate with operations and development staff to solve problems and implement solutions. Configuration/change management. Develop and implement new features, custom reports, system patches and upgrades. Working with Unit Operators and Digital Strategies and Services staff, the Application Administrator will be expected to acquire knowledge of the business use of specific enterprise applications in the university context. Scheduled hours and on-site/remote schedule may vary depending upon the needs of the business units.
Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state's capitol. The MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.
Diversity, Equity and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate. This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status and socioeconomic background.
Unit Specific Education/Experience/Skills Knowledge equivalent to that which would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired Qualifications Experience managing enterprise-level computer applications; knowledge of basic computer operations, operating systems. A proven ability to work with end users and a good customer-service attitude. Excellent verbal and written communication skills. Database experience and knowledge of SQL desired. Knowledge of network server operations a plus.
Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials Resume and cover letter
Special Instructions Three professional references knowledgeable of your work.
Work Hours STANDARD 8-5
Website Remote Work Statement MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends on 5/7/2024 at 11:55 PM About Michigan State University
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.
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