Ambulatory Care Administration Supervisor

Ambulatory Care Administration Supervisor 1 (AMBUL CARE ADMSTN SUPV 1)
Job Summary
The incumbent is responsible for sustaining an environment of intrinsic good will for the practice while providing optimum services to patients. This position serves as office supervisor and functions under the direction of the Department Manager, to supervise a large group of employees and provides accountability for the day-to-day operations of the designated clinic location(s). This position will provide recommendations regarding operational and administrative matters, and will monitor and analyze clinic performance reports and make recommendations designed to improve or enhance clinic performance. Apply By Date 04/13/2024; Interviews and recruiting process may occur at any time Minimum Qualifications Knowledge and experience of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.) Demonstrated ability to work independently with little direction. Demonstrated decision-making skills that reflect the ability to supervise a specified unit of workers. Must be able to represent assigned unit serving as subject matter expert and resource person for the staff. Problem solving skills to independently define issues create viable solutions and exercise delegated authority to take action for prompt and satisfactory resolution. Ability to seek appropriate assistance from others when limit of delegated authority has been reached. Interpersonal skills to establish and maintain effective working relationships with all co-workers; to consistently interact with patients and other members of the public with patience, courtesy and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset. Ability to project and attitude of professionalism and service orientation and be able to instill this attitude in staff. Ability to communicate effectively (both orally and in writing) with all levels of staff, patients and providers. Skills to interview applicants utilizing effective screening techniques. Knowledge of standard hiring protocols. Ability to objectively and constructively evaluate employee performances relating to specific job description, standards of performance and goals. Ability to train, supervise, offer conflict resolution. Administer disciplinary action; initiate and follow through with corrective action up to and including dismissal. Ability to understand human motivation and needs and encourage employee development and initiative. Organizational skills to prioritize, coordinate, and direct a variety of concurrent assignments in an effective and efficient manner. Ability to adjust to changing workload or assignments and pressures of increased workload or deadlines. Ability to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions. Ability to efficiently use computer system applications for all functions required for this position, including electronic mail, spreadsheets, word processing, and medical office management, (i.e. scheduling, template maintenance, maintenance of demographic and insurance information). Administrative skills to oversee daily office operations; participate in development of policies, procedures and systems; handle facility, equipment and supply needs. Typing skills sufficient to use computer keyboard for timely and accurate input and production. Writing skills, using proper English grammar, spelling and punctuation, sufficient to compose messages and/or routine correspondence, which is clear, concise and easy to understand. Bookkeeping skills sufficient to maintain accurate records of patient financial transaction, prepare related financial reports, balance cash box, and prepare deposits. Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable. Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA. Knowledge of health care insurance systems, which may include Medi-Cal, MediCare, HMO, PPO, fee-for-service, county funded coverage, and workers' compensation, sufficient to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services, coordinate hospital services, complete and submit billing documentation, and explain provisions and requirements to patients. Knowledge of ICD-9, CPT and HCPCS coding sufficient to identify services performed; including diagnoses, procedures, and supplies. Ability to understand and follow industry process improvement methods in order to identify, plan, implement, and measure outcomes. Preferred Qualifications One (1) year EPIC experience One (1) year Leadership experience Six (6) months Infusion Authorization experience Knowledge of LOA Contracts and OnBase Knowledge of Lean Toss - for scheduling Department Description


The adult Infusion room provides outpatient therapy for a wide variety of oncology and non-oncology patients. Care includes outpatient chemotherapy, immunotherapy, blood transfusion, hydration, non-oncology infusions, and other supportive measures.



Position Information Salary or Pay Range: $2,494.25 - $4,471.26 Salary Frequency: Biweekly Salary Grade: 21 Payroll Title: AMBUL CARE ADMSTN SUPV 1 Number of Positions: 1 Appointment Type: Career Percentage of Time: 100% Shift Hours: 8 hours Location: Armstrong Building Union Representation: No Benefits Eligible: Yes Hybrid/Remote/On-Site: On-Site Eligible For Referral Payment: No Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page High quality and low-cost medical plans to choose from to fit your family's needs UC pays for Dental and Vision insurance premiums for you and your family Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave 14 paid Holidays annually Paid Time Off begins at 24 days accrued per year Sick Leave Continuing Education (CE) allowance and Education Reimbursement Program Access to free professional development courses and learning opportunities for personal and professional growth WorkLife and Wellness program and resources On-site Employee Assistance Program including access to free mental health services Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff Physical Demands and Work Environment Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice. May be required to fulfill medical records responsibilities, which may require the ability to retrieve and file bulky medical record charts (up to 3' thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office. Physical Demands: Attendance, Sitting, Standing, Walking, Writing, Talk or Hear Lifting Requirements: Up to 10 Pounds (Sedentary) Special Requirements This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Diversity, Equity, Inclusion and Belonging


At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected . The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.


For the University of California's Affirmative Action Policy please visit: .


For the University of California's Anti-Discrimination Policy, please visit: .



Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere To apply, visit The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.










Copyright 2022 Jobelephant.com Inc. All rights reserved.



Posted by the FREE value-added recruitment advertising agency


jeid-3b267b0a7c2eca4a9d193a55b837097b About University of California Davis Health System
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we've been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
Connections working at University of California Davis Health System