Administrative Support Concierge Location Austin, TX (Barton Creek area) : Location: Barton Creek Country Club's success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club's members and maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you. Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match. : Omni Hotels & Resorts is seeking Administrative Support Concierge for the beautiful new Barton Creek Country Club! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Provides assistance to members and guests as well as administratively supports the Director of Membership and the membership team. Responsibilities: As this position is the first and last impression of the clubhouse, it is a primary responsibility of the concierge to offer warm welcomes and fond farewells to all Members and guests entering and departing. Answer all incoming phone calls in a prompt, courteous, professional manner and forward to the appropriate destination. Works closely with the entire membership office to ensure phones are covered during business hours. Possess an overall awareness of the entire property and its associates in order to direct incoming traffic to their desired destination. Extensive administrative duties and responsibilities related to member accounts and the Select Guest program. Responsible for actively promoting events to members, taking/compiling reservations for our Member functions and processing sign in sheets and name tags. Attend and assist at all Member social functions which involve the membership department. Investigate and respond to member questions and concerns regarding their billing statements, make appropriate adjustments, post and reverse charges as necessary. Possess a positive attitude and professional manner at all times. Maintain high standards of personal appearance and grooming, which include wearing the proper attire and name tag when working. Must maintain strict confidentiality within the scope of the membership base. Involved in associate events and activities for the Club. Perform other duties as assigned by management. Qualifications: Minimum of 3 years administrative assistant experience. Education - Associate Degree preferred Accounting experience preferred Skills; Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Knowledge of Birchstreet, Kronos, Synergy, Concur & OnTrack preferred Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to
