Essential Job Functions: Develop, cultivate, and maintain business relationships within assigned markets. Solicit, negotiate, and book new/repeat business to maximize volume/revenue. Achieve volume and revenue budget for channel focus areas. Assist with on-site coordination of activities. Submit weekly and monthly bookings and revenue reports to management. Maintain and update association listings, fee deadlines, and trade show dates. Drive incremental business to the site, with a primary focus on tour and travel market along with group bookings. Work with the General Manager to manage the budget and assist with the budgeting process. Plan, organize, and help implement special events/promotions. Prepare and submit marketing reports, showing the effectiveness of marketing and PR efforts. Develop and initiate scheduled client education programs. Conduct maintenance calls to the existing client base. Attend industry trade shows, meetings, seminars, and product launches. Main Responsibilities: Ensure the highest standards of service for both internal and external customers. Maintain confidentiality of sensitive information. Support attraction management team in administrative and office support activities. Create and maintain support functions for back of house operations. Assist with recruitment and onboarding activities. Drive team Reward & Recognition initiatives. Perform clerical tasks such as filing, document arrangement, and scanning. Maintain office supplies and equipment. Budget coding and tracking. Greet and direct visitors. Ensure office operates at an optimum level. Education and Experience: Customer service experience preferred. Ability to work in a fast-paced environment. Excellent communication skills, both verbal and written. Proficiency in office software applications and equipment. Ability to multitask and work cooperatively with others. Work Environment: Various locations, including public spaces throughout the attraction with varying temperatures and floor surfaces.
Other Requirements: Flexible hours, including evenings, holidays, and weekends. Ability to thrive in a fast-paced, magical environment. About the Benefits: Competitive salary, magical benefits, share program opportunities, and free entry to all Merlin attractions for yourself and family.
About Us: Merlin Entertainments, plc, the world's second-largest visitor attraction operator. Craft unforgettable experiences from SEA LIFE Aquarium to LEGOLAND Discovery Center. Let's create magic together!
Are you ready to be the enchanting force behind unforgettable experiences? Apply now and join the spellbinding Merlin team at SEA LIFE Aquarium.
From USD $15.00/Hr.
