Position: Administrative Assistant
About Us: We are a dynamic team at the forefront of revolutionizing fleet management. As an Administrative Assistant, you'll play a crucial role in providing stellar support to both our valued customers and dedicated employees across various channels. You'll collaborate closely with our Implementation team, Customer Success Managers, and our esteemed management to ensure seamless operations.
Key Responsibilities:
- Account Setup: Assist in the seamless setup of new client accounts within our innovative software platform.
- Integration Support: Coordinate efforts with teams to integrate new accounts with our esteemed partner companies.
- Customization: Collaborate on creating and customizing inspection forms and preventive maintenance programs tailored to each client's unique needs.
- Onboarding Assistance: Facilitate initial kick-off calls and training sessions to ensure our customers embark on their journey with confidence.
- Customer Support: Handle client inquiries, particularly in resolving non-payment issues, with professionalism and efficiency.
- Financial Operations: Process incoming checks accurately and maintain meticulous records.
- Adoption Follow-up: Engage with clients to ensure smooth product adoption and address any queries or concerns promptly.
Requirements:
Essential:
- Proficient in Excel: Comfortably navigate Excel at an Intermediate level or higher.
- Tech Savvy: Demonstrate a strong aptitude for swiftly learning and adeptly utilizing various software applications.
- Customer-Centric Approach: Possess a genuine commitment to delivering exceptional customer experiences consistently.
- Communication Skills: Exhibit excellent verbal and written communication skills, adept at engaging with clients and colleagues effectively.
- Attention to Detail: Display meticulous attention to detail, particularly in tasks involving documentation, scheduling, and data entry.
- Self-Motivated: Take initiative and demonstrate strong time management skills to excel in a dynamic work environment.
Join us in our mission to redefine fleet management with innovation and excellence. Apply now and become an integral part of our passionate team!
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year