Administrative Assistant 2 Location Des Moines, IA (King-Irving Park area) : Community Based Corrections District 5 is seeking an Administrative Assistant 2 Hours: Monday to Friday 8:00am to 4:30pm Duties of this position include, but are not limited to:
Administers, implements and oversees the fee collocation program for District in all 16 counties, and answers staff and client questions, maintains fee waivers as Director's designee. Prepares and reconciles fee collection reports and presents data and progress of fee collection. Reconciles fee system reports to credit card system data to ensure payments are accurately recorded. Works with district staff and others to resolve fee system and credit card system errors. Monitors progress towards program goals. Identifies and researches operational issues and takes/recommends corrective action. Negotiates and develops a planned course of action to recover outstanding payments, payoff deadlines and payment plans. Oversees District Setoff Program, answering client questions and ensuring District complies with program rules. Provides assistance to the District Director, Assistant District Directors, Public Services Manager (Fiscal) and Human Resources department by coordinating administrative programs such as: Gathering information from a variety of sources and compiles information and data; produces high quality charts, graphs, info-graphics and reports on a variety of specialized topics for the District Director utilizing programs such as word, excel, power-point, google programs and publisher. Makes requests for information to appropriate staff at the request of the Director. Assists in anticipating and troubleshooting problems and helps determine resolution. Monitors progress toward strategic plan, district goals and other overall goals and objectives; identifies and investigates operational or program problems and recommends corrective actions. Fields and responds, as the main point of contact for the District Director, to public, agency, stakeholder, customer or client questions, concerns, complaints, requests or inquiries. Directly researches, investigates and consults as needed and prepares appropriate responses via correspondence or reports with knowledge and interpretation of the District's and the Department's Mission, policies, administrative code, and an overall big picture view of operations and administrations on behalf of the District Director. What we offer: Team-oriented, positive work environment Excellent affordable benefit package Paid holidays plus vacation and sick time Iowa Public Employees' Retirement System (IPERS) retirement plan Optional retirement savings 457 plan with employer contributions Employee discount programs Preferred characteristics and abilities: Self-driven Flexible and open to change Ability to maintain confidentiality Attention to detail Strong organizational skills Ability to collaborate Positive attitude Minimum Qualification Requirements Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor's degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness). A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1 For additional information, please click on this link to view the . (Download PDF reader) Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes: Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS . Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us - Elevate Your Career: Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
