Join our new TruHealing location in Cincinnati Ohio. Our Administrative Assistant ensures the facility is operating efficiently, assists the Executive, HR, and Operations teams, and coordinates projects or items to or from our facilities.
Requirements:
High school diploma or GED At least 2 years' experience in an office setting Strong organizational skills Professional and friendly demeanor Responsibilities:
Maintain clean and accurate daily, weekly, monthly, quarterly, and annual reports. Coordinate and lead the onboarding process for all new employees. Act as the liaison between HR and the new employees. When a new employee begins, facilitate the onboarding orientation (safety, environment, operations, introductions, and IT coordination). Maintain communication with vendors and properly manage vendor relations. Inventory and order all supply for the facility including, but not limited to, medical, clinical, patient, operations, kitchen, and office. Schedule and coordinate all appointment and sessions with for the clinical and medical providers. Ensure all appointments are properly documented in the company's EHR. Maintain communication with Accounts Payable and Finance. Ensure all vendor invoices are submitted. Ensure Revenue Cycle Management receives EOBs, reviews, or any insurance correspondence sent to the facility. Clean and organize the lobby, intake room, conference room dining area, and common area hallways. Ensure staff restrooms are stocked and cleaned. Greet and welcome ALL visitors. Ensure they are properly signed in and procedures in place are followed. Coordinate all shipping and receiving (incoming and outgoing mail). Ensure the packages or mail gets to the correct department. Assist with intakes as needed. Maintain communication with IT and HR should they need assistance at the facility level. Ensure all staff have access to the facility EMR. Must follow all defined company policies outlined in the Employee Handbook. Participate in all staff meetings and trainings as scheduled. Exercise sound professional judgment and seek assistance as necessary to effectively manage patients. Protect the privacy of all patient information in accordance with the organization's privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider. May access protected health information (PHI) and other patent information only to the extent that is necessary to complete your job duties. The incumbent may only share such information with those who have a need-to-know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other company operations.
