JOB SUMMARY The Administrative Assistant is responsible for providing a compassionate customer service to clients, staff and the community by attending to visitors and dealing with inquiries on the phone and face to face from the public.
MINISTERIAL CHARACTER Catholic Charities is a religious organization founded by the Catholic Diocese of Austin to provide direct social services to those in need. Catholic Charities helps the Bishop of Austin fulfill Christ's mission in Central Texas. Positions at Catholic Charities of Central Texas help to extend the ministry of the Catholic Church in particular ways. Therefore, the Catholic Charities of Central Texas employee in this position is related to and assists the Catholic Church in the performance of its ministry and thereby engages in ministry for the church.
ESSENTIAL DUTIES As an integral part of your ministry for the Church as carried out in this position, support and uphold the philosophy of Catholic ministry and the mission of the Diocese of Austin in both your professional and personal life. Act as a witness to Gospel values by modeling the teachings of the Catholic Church. Continuously grow in your ministry by participating in religious ceremonies, training sessions, and reflection activities as directed. Provide clerical and administrative support to the Director of Brazos Valley. Provide, in a pleasant and professional manner, a cordial and enthusiastic welcome to all visitors and callers to Catholic Charities. Create a welcoming, open, and helpful atmosphere for internal and external customers. Respond to incoming calls for Catholic Charities offices, direct callers and/or provide information. Take accurate messages and route them to staff and conduct call-backs in a timely manner. Deal with queries from public and customers and maintain appointment diary of guests. Sort out and hand over important packages, or deliveries to appropriate departments within the agency. Ensure cleanliness and orderliness in the reception area. Maintain a work schedule that maximizes availability to staff and customers. Support all programs in the Brazos Valley office KNOWLEDGE, SKILLS AND ABILITIES Ability to work effectively with diverse populations, including low-income persons and other disadvantaged persons. Ability to conformably work in a faith-based environment. Ability to always maintain confidentiality. Ability to operate various word processing software, spreadsheets, and database programs. Ability to organize, prioritize, and utilize effective time management techniques to meet deadlines. Ability to follow instructions furnished in verbal or written format. Ability to create and foster an environment consistent with agency culture, mission, vision, and values. Ability to develop and maintain positive relationships with all segments of the community (parishes, priests, religious, laity, Catholic ministries, civic leaders and community agencies. Ability to provide excellent customer service to internal and external customers and work effectively with others. Ability to travel throughout a 25 county service region as necessary. Ability to proficiently communicate in English and Spanish (proficient in conversing). MINIMUM QUALIFICATIONS: Education and Trainings: High School Diploma or GED acceptable to Texas Education Agency. Experience: Two (2) years of full time wage earning related work experience. Language: Bilingual English-Spanish (proficient in conversing). Licenses/Certifications: Valid Texas identification card. Must maintain compliance with the Diocese of Austin Ethics and Integrity in Ministry (EIM) policies throughout the employment period. BUSINESS HOURS AND LOCATION Regular office hours are Monday to Friday, 8:30 AM to 5:00 PM. This position may require working some evenings and weekends. This position works at 1410 Cavitt Ave Bryan, TX.
WORKING CONDITIONS Catholic Charities is an at-will employer. All buildings and vehicles owned by Catholic Charities of Central Texas are tobacco free. Working in a fast-paced environment with priorities and plans that may change rapidly. Will be exposed to religious ceremonies, conduct and speech including Catholic Christian prayer and liturgical celebrations. Will be required to adhere to established dress codes and conduct standards. Working on weekends, evenings and some holidays may be required. Traveling within and outside the 25-county service region for meetings and other events may be required, and travel may include overnight lodging.
