Accounts Receivable/Collections Specialist

Job summary
Accounts Receivable/Collections Specialist responsible for timely collection of paymentsWorks closely with internal teams to learn Order to Cash processBuildingstars offers outstanding Compensation Package and top-rated workplace
Job seniority: associate level
Responsibilities
• Post cash receipts daily• Resolve customer issues preventing payment of invoices• Analyze customer deductions• Provide timely responses to calls and emails• Regularly review accounts receivable aging reports• Call and email customers to facilitate payments• Escalate customer issues to Sales and Operations Teams• Work on complex account reconciliations• Deliver invoices to customers via traditional means and web-based portals• Aid in process improvement and perform special projects
Requirements
• High School Diploma or equivalent; Associate's or Bachelor's degree preferred• Minimum three years of accounts receivable experience• Proficient in Microsoft Excel and other accounting software programs• NetSuite experience preferred
Key Skills Needed
• High energy level, self-starter with a positive, customer-centric attitude• Ability to anticipate work needs and interact professionally with customers• Excellent organizational skills and attention to detail• Strong verbal and written communication skills• Multi-region Accounts Receivable processing experience• High volume data entry experience• Experience with accounting and bookkeeping
Benefits
• Outstanding Compensation Package including hourly pay and full benefits• Matching 401k, paid holidays, and paid time off• Opportunity to make decisions and grow careers