**Job Description:**
As an Account Support Representative at Lear, you will be responsible for providing remote support to our clients in Washington, D.C. This part-time position is perfect for individuals looking to gain valuable experience in the business and customer service field.
**Responsibilities:**1. Respond to customer inquiries and resolve any issues in a professional and timely manner.2. Provide clients with product information and assistance as needed.3. Assist in the onboarding process for new clients, ensuring a smooth transition.4. Collaborate with the sales team to identify opportunities for upselling and cross-selling.5. Generate reports and analyze data to identify trends and improve customer satisfaction.6. Assist in the development and implementation of new processes and strategies to enhance customer support.
**Requirements:**1. 1 year of customer service experience.2. Resilient and adaptable personality traits.3. Strong project management and innovation skills.4. Excellent communication and problem-solving abilities.5. Ability to work independently and as part of a team.6. Proficiency in Microsoft Office Suite and CRM software.
**Benefits:**1. Company transportation provided for work-related travel.2. Profit sharing opportunities.3. Disability insurance coverage.
**Working Environment:**At Lear, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. Our remote work environment allows for flexibility and the ability to connect with team members regardless of location.
**Equal Opportunity Statement:**Lear is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
deadline to apply: ********
Don't miss out on this exciting opportunity to join a dynamic team and develop your career in the customer support industry! Apply now to become an Account Support Representative at Lear.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.