Position: Account Support Manager - Remote Work
Company: S&P Global
Location: Seattle, Washington, US (Remote Work)
Job Type: Part-time
Seniority: Mid-to-Senior Level
Years of Experience: 7
Personality Traits: Independent, Motivated
Soft Skills: Emotional Intelligence, Teamwork
Benefits: - Free food- Company transportation- Travel & spending expenses
Working Environment: An environment where technology is harnessed to drive innovation and efficiency.
Deadline to Apply: June 1, 2024
Equal Opportunity Statement: S&P Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Description:
We are seeking an experienced Account Support Manager to join our team at S&P Global. This position is remote, based in Seattle, Washington, and requires a high level of independence and motivation. The ideal candidate will have at least 7 years of experience in a similar role.
Responsibilities:- Serve as the main point of contact for assigned client accounts- Build and maintain strong relationships with clients to ensure their satisfaction- Provide support and guidance to clients on the use of our products and services- Collaborate with internal teams to address client needs and resolve any issues efficiently- Analyze client data and provide insights and recommendations to improve their experience- Monitor key account metrics and report on account performance to management- Develop and execute account plans to drive growth and retention- Stay up-to-date on industry trends and market developments to better serve clients- Travel occasionally to meet clients in person or attend industry events
Requirements:- Bachelor's degree in Business, Marketing, or a related field- Proven experience as an Account Manager or similar role- Strong communication and interpersonal skills- Ability to work independently and manage time effectively- Emotional intelligence to navigate challenging situations with clients- Teamwork skills to collaborate with internal teams and support colleagues- Proficiency in Microsoft Office, CRM software, and other relevant tools- Willingness to travel occasionally for client meetings or events
If you are a self-motivated individual with a passion for building relationships and driving client success, we want to hear from you. Apply now to join our team at S&P Global!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
