Job Description:
Becton Dickinson is seeking a part-time Account Support Manager to join our team in San Francisco, California. The Account Support Manager will be responsible for managing client accounts, providing support to the sales team, and building strong relationships with customers, colleagues, and partners. This position is ideal for a mid-to-senior level professional with at least 6 years of experience in a similar role.
Responsibilities:- Manage client accounts by providing support, resolving issues, and ensuring customer satisfaction- Work closely with the sales team to identify opportunities for growth and upselling to existing clients- Build and maintain strong relationships with clients, colleagues, and partners- Provide training and support to clients on product usage and best practices- Analyze sales data and provide insights to improve account performance- Collaborate with cross-functional teams to deliver on customer requirements- Ensure all client interactions are tracked and recorded in CRM systems- Provide regular updates to management on account performance and any issues that may arise
Requirements:- 6+ years of experience in account management or customer support- Bachelor's degree in Business Administration or a related field- Strong communication and interpersonal skills- Adaptable and resourceful with the ability to work well under pressure- Excellent attention to detail and organizational skills- Experience in people management and team leadership- Proven ability to build and maintain strong relationships with clients- Proficiency in CRM software and Microsoft Office Suite- Ability to travel occasionally as needed
Benefits:- Relocation allowance for eligible candidates- Gym membership- Free accommodation options for eligible candidates
Working Environment:The Account Support Manager at Becton Dickinson will work in a collaborative and supportive environment where building strong relationships with colleagues, clients, and partners is key to success. The company values teamwork, innovation, and employee development.
Deadline to Apply: May 24, 2024
Equal Opportunity Statement:Becton Dickinson is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
