Job Description:We are seeking an enthusiastic Account Support Associate to join our team at Dr Pepper Snapple Group in Phoenix, Arizona. As an entry-level position, this role provides a fantastic opportunity for individuals looking to start a career in the beverage industry. The Account Support Associate will be responsible for providing support to the account management team, assisting with various administrative tasks, and ensuring customer satisfaction.
Responsibilities:- Assist account managers with day-to-day tasks such as order processing, inventory management, and customer inquiries- Communicate with customers to ensure their needs are met and address any concerns they may have- Collaborate with internal teams to resolve issues and improve overall customer experience- Prepare reports and analyze data to support account management activities- Assist with the coordination of promotional events and activities- Stay up-to-date on industry trends and competitors to provide valuable insights to the team
Requirements:- Bachelor's degree in business administration, marketing, or a related field- 1 year of experience in a similar role is preferred but not required- Strong organizational skills and attention to detail- Excellent communication and interpersonal skills- Ability to work effectively in a fast-paced environment and prioritize tasks- Resilient and independent, able to work well under pressure- Adaptability and persuasion skills to effectively handle various customer interactions
Benefits:- Medical coverage for employees- Travel and spending expenses covered- Free accommodation for out-of-town employees- Opportunities for unlimited personal and professional growth within the company
Equal Opportunity Statement:Dr Pepper Snapple Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, religion, gender, sexual orientation, age, or disability.
Deadline to apply: May 31, 2024
Join our team at Dr Pepper Snapple Group and kickstart your career in the beverage industry! Apply now to become our newest Account Support Associate in Phoenix, Arizona.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.