We are on the lookout for a capable Account Manager to join our amazing team at MyKelly in Mason, OH.
Growing your career as a Full Time Account Manager is an incredible opportunity to develop productive skills.
If you are strong in problem-solving, people management and have the right drive for the job, then apply for the position of Account Manager at MyKelly today!
At Kelly® Professional & Industrial, we're passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.
We are seeking an Account Manager role for an Eyewear Company!
Schedule: Monday-Friday, 8:00am-5:00pm ( HYBRID- 1-2 days a week in office) Pay: $30/hr
Duration: 5 Months ( possible extension )
Location: Mason, OH
Manage the day to day business needs and issue resolution for EyeMed's largest retail accounts. GENERAL FUNCTION
The Manager-Strategic Initiatives & Transformation (Key Account Manager) is responsible for building and managing relationships with Key Account provider groups. Key Accounts are defined as large provider groups (20+ locations) managed under a singular Corporate relationship. For these Key Accounts, this role will collaborate both internally and externally to ensure relationships are strengthened; ensure resolution of critical, high volume issues; execute business reviews as needed; support ecosystem-level assessments and diagnostics. Key areas of focus include executing strategies to improve Key Account relationships and maximizing overall value across our ecosystem. MAJOR DUTIES AND RESPONSIBILITIES Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development Understand ecosytem-level strategy and opportunities on each Key Account to drive appropriate prioritization and relationship management approach across provider groups Lead regular ongoing touch bases with Key Accounts to ensure satisfaction and review/resolve escalated issues Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability Participate in cross-functional meetings as needed to drive issue resolution Develop and present timely business reviews, per contractual requirements, to Key Accounts Effectively summarize highly escalated issues and present recommendations to senior leadership for final decision/escalation/prioritization. Partner on diagnostic and assessment of Key Accounts in support of Network Steering Committee Support contract development for Key Accounts Understand and ensure compliance with legislative changes as they apply to provider relationship management, contracts and and processes Deliver complete and timely communication and KPI reporting on Key Account relationship/issue status to management QUALIFICATIONS Bachelor's Degree or equivalent experience 5+ years business experience, preferably in provider relations, or sales/account management in the health care field Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects Ability to work constructively under pressure and think analytically in regards to operations and administrative processes Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations Strong proficiency in Microsoft Word, Excel, and PowerPoint 8982085
Benefits of working as a Account Manager in Mason, OH:
? Learning opportunities
? Company offers career progression opportunities
? Competitive salary
