Account Manager

Job summary
Sierra Pacific Mortgage is seeking an Account ManagerHigh school diploma or equivalent requiredMinimum 3 years of experience in the mortgage industry preferred
Job seniority: mid-to-senior level
Responsibilities
• Handle pipeline management including proactively managing estimated close dates, facilitating CD requests, ensuring purchase transactions meet close of escrow requirements, and monitoring loan status for lock expirations• Act as a liaison between brokers and account executives; providing customer service by answering status questions• Assist with underwriter as needed with follow up/resolution on investor suspense items, QC audits and repurchase requests• Enter and verify accurate loan data in Loan Origination System, run additional applications such as AUS, FHAC, Social Security Validations, Fraud Reporting, Transcript ordering, etc. as needed• Communicate loan approvals to brokers• Other duties and/or mortgage related tasks as assigned by management
Requirements
• Knowledge of basic mortgage practices• Able to read and interpret documents such as promissory notes, regulatory and legal directives, and other loan documents• Able to plan and organize tasks and work responsibilities to achieve objectives• Able to complete work in a timely and consistent manner• Able to define problems, collect data, establish facts and provide information that is thorough and concise to management for resolution• Able to work well under pressure, meeting multiple and sometimes competing deadlines• Able to interpret an extensive variety of technical instructions• Able to apply basic math: compute loan amounts, income, and other mortgage-related calculations• Strong verbal and written communication skills• Basic computer skills required: word processing, email, and mortgage software
Benefits
• Competitive total compensation package• A full benefits package including medical, dental, vision, 401k, pet insurance and PTO• Discounted home loans for employees and their family members• HSA and FSA plans• Professional opportunities for upward mobility, training, and personal development