You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We areseekingan upbeat, self-motivated colleague to join our dynamic Early Tenure teamas anAccount Development Consultant.The Early Tenure Teamis responsible forthe on-boarding and early tenure treatment of our newlyacquiredcommercial clients. TheADC's role is focused on driving charge volume by completingthe onboarding ofclient'sbusinessand corporateprograms.This includes engaging, educating, and growing new commercial card clients through outbound, dialogic treatmenttorampspendandbuild meaningful, deep, and loyal relationships. Thisisa great opportunityto be a part of a strong, dynamic team thatis responsibleforthe mostcritical moments of a client's tenure and sets the trajectory for their relationship ahead with American Express.Responsibilities:Outbound telephone-based consultation and account development.?Understand client needs, provide?appropriate solutionsand resolve/redirect client concerns.??Use consultative selling?&?negotiation skills to achieve growth in charge volume.?Quickly earn client trust?to?recommend payment efficiencies, whiledemonstratingvalue.Develop cross-functional partnerships tooptimizeBlue Box values.Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.Be a champion of and for Compliance within USSME ADand GCS.Trainingwill be 5?weeks fully onsite[Based onrolelocation-Sunrise, Floridaor Phoenix, AZ] After training, colleagues will have flexibility to work in the Hybrid model (3days onsite).Qualifications:Business andCorporate Program Knowledge preferredPrior consultative sales or?account development experience, preferably in an outbound call environment.Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities.Mustpossessthe ability to build andleveragerelationships with internal colleagues and support personnel.Proven ability to handle multiple priorities, work in a?fast-paced?environment and make decisions quickly whiledemonstratingflexibility, resourcefulness, personal accountability, and resiliency.Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines.Convey a focused work ethic &possessan enthusiastic "can do" attitude.Experience with SalesForce.com and intranet-based applications/platforms a plus.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
