Job Description:Automotive OEM and Aftermarket Accessories Manager You will work directly with our customers to personalize their new and used vehicles, and you will work closely with sales, service, and parts to accomplish this.
This is a great opportunity for a motivated individual who likes cars and has good people skills.
Mission of the Position: The mission of this position is to work with each new and used vehicle customer to help them personalize and customize their vehicle to fit their needs and tastes. By doing this, we improve the customer's overall purchase experience, we provide them with one stop shopping for all of their vehicular needs, and we also add greatly to the bottom line of the dealership.
The Accessories Manager sells and merchandises all OEM and aftermarket products for the dealership. This position plans and forecasts monthly objectives and works in concert with the new, used, parts and service departments to maximize gross profit opportunities.
Automotive Parts Accessories Manager - Essential Duties Merchandises all OEM and aftermarket accessory displays.Maintains show books and photo galleries of accessorized vehicles.Maintains inventory and back stock items.Ensures proper installation of dealer-installed items is performed before delivery.Attends all sales and service meetings as the resource expert on all accessory questions.Keeps informed on all products and trends in the market and attends industry events as an ambassador of the dealership.Works on service drive contacting customers for sales opportunities.Communicates with sales and service departments and facilitates team building.Always maintains professionalism.Other tasks as assigned.Automotive Parts Accessories Manager - Marginal Duties Participates in community activities with product knowledge and informational sessions.Automotive Parts Accessories Manager - Qualifications A successful Accessories Manager needs the product knowledge, professionalism and empathy that customers are looking for.
Communication is extremely important in a sales department as it contributes to team building with all dealership departments.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Job Requirements:Job Duties/Responsibilities The responsibilities of this position will include, but are not limited to, the following: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bilingual is a plusMeeting with each sales customer or sales associate and taking them through our accessories sales processMeeting with walk in or call in customers for their accessories needsFollowing up with customers that have been missed or could not be spoken to earlierProviding detailed and accurate quotes for accessories to customersKeeping detailed records of accessory sales and customer contactsScheduling customers for installationCommunicating with customers throughout the installation processQuality checking installed items and delivering vehicle back to customersFollowing up with customers to ensure satisfactionWorking with sales to upfit new vehicles with accessories for display on our lotAssisting with accessories marketing tasksOther parts and/or service related tasksWork Environment This position is conducted from a dedicated accessories office located in our new vehicle showroom. This allows for convenient meetings with sales customers and personnel. You will work directly with representatives from both parts and service for the execution of sold jobs.
You will report to the Sales, Parts and Service managers, and you will work very closely with the general sales manager. Hours worked will somewhat mirror the sales department's hours to ensure that we maximize customer opportunities.
Ideal Candidate Our ideal candidate will possess the following qualities: Excellent communication and people skillsEnjoys working with customers in a sales environmentExcellent attention to detail to ensure that quotes are accurate and that accessory sales are completed to the customer's expectationAbility to prioritize effectivelyGood organizational and time management skillsA desire to continually learn more about the job and the productsAbility to problem solve and navigate unexpected situationsWhen you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.
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