Warranty Technician

Join our dynamic team at StyleCraft, a leading residential homebuilding company dedicated to building communities with Richmond, VA. We are seeking a talented Warranty Technician with construction experience to help provide StyleCraft Homes' quality service to homeowners in various communities throughout the Richmond metro a rea.
Job Responsibilities: Ensuring a clean home during and after warranty repair. Strategically scheduling trade partners to ensure quick completion of warranty repairs, while also limiting the number of trips to individual homes. Tightly managing a trade partner according to their scope of work. Accurately submitting Warranty Purchase Order requests in a timely manner. Following up with homeowners on a weekly basis to ensure that scheduled repairs were completed on-time and that their home was left clean. Fully understanding StyleCraft's best-in-class warranty and the Residential Warranty Company (RWC) guidelines and being able to reference these guidelines when discussing warranty items with homeowners. Utilizing our online system to update warranty tickets and appointments. Maintaining a well-stocked company vehicle that allows for quick and efficient repairs as needed. Qualifications: We seek an energetic and skilled construction/handyman professional who thrives in a fast-paced environment who has:
excellent customer service skills strong verbal and written communication skills proficiency in Microsoft Office (Word and Excel). Experience/construction knowledge is required. an energetic, outgoing team player who thrives in a fast-paced environment. Benefits:
Competitive salary commensurate with experience. Comprehensive benefits package, including health insurance, 401k plan, and paid time off. Opportunities for professional development and career advancement. A supportive and inclusive work environment where your contributions are valued and recognized. How to Apply: If you're ready to take the next step in your accounting career and join a dynamic team, we'd love to hear from you! Please submit your resume and cover letter outlining your qualifications and why you're the perfect fit for this role.