Description We seek an innovative, experienced product leader with a track record of driving GTM capabilities for new AI products from concept to successful delivery, market leadership, and ACV growth. This role will report closely to the product, marketing, and distribution teams. It will be responsible for developing scale sales programs, field enablement, strategic deals, partnering with GSIs, and bringing insights from the field into the product and Marketing organizations.
The highly cross-functional role requires a candidate who enjoys navigating ambiguity, working in a fast-paced startup-like environment, aligning with executive collaborators, collaborating with teams across time zones, and thinking globally. This leader supports ACV and pipeline growth and market adoption, working in tight-knit collaboration with industry clouds and strategy teams, sales, BVS, sales enablement, alliances, product marketing, and other product teams. This individual is encouraged to work with senior-level customer team members.
Responsibilities:
? Ensure early product success in the market by developing scaled programs and content to drive engagement, pipeline, and ACV.
? Build and supervise success metrics for programs.
? Synthesize the needs across regions and industries to build and scale components that can act as multipliers across distribution channels and market segments.
? Partner with the Product Marketing, Enablement, and POP teams to develop and deliver internal training and scale content and resources.
? AI transformation and thought leadership. Support Salesforce, partner, and industry speaking events as required.
? Support cross-cloud product launches and GTM in all regions. Educate and provide learning support to our Distributors, CSG, and partners at the C-Suite. Coordinate and evaluate language-specific requirements for Einstein One Copilots and Einstein AI platforms.
Customer Engagement Responsibilities:
? Deal support as an AI subject matter authority
? Engage directly with customers during pre-sales and post-sales implementations to drive
pipeline and product adoption
? Present product vision and strategy to customer executives in our special
Salesforce Innovation Center
? Participate in Product Advisory Councils in key regions globally
? Evangelize our roadmap with our customers, partners, and employees.
Who You Are:
? Passionate. You love the intersection of building products, deeply understanding
customer and market needs, and driving scale through all parts of our organization.
? Authority. You have a tried understanding of CRM, AI, Data, and Analytics products.
? Humble. You are scaling others to be our AI storytellers and advocates.
? Curious. You dive into new insights and ways of working and enjoy bringing your own thoughts and suggestions to the conversation.
? Engaged. You're comfortable jumping into a conversation as you listen to the topics.
? Leader. You inspire trust in team members and can motivate change positively and productively.
? Self-starter. You have high internal motivation, anticipate unrealized opportunities, problems, and risks, and can thrive in fast-moving technology spaces.
? Customer obsessed. You have the ability to put yourself in the customer's shoes to understand their needs and deliver a POV and vision forward.
? You are a strong communicator. You can show a vision of the future and bring people
along. You have strong presentation abilities, especially those related to building
compelling narratives.
? Collaborator. You thrive in a multi-stakeholder world.
Qualifications:
? High energy and passion for the job
? The equivalent of 15+ years of product management or similar experience.
? Hands-on AI Product experience (ML, Gen AI)
? Experience in driving strategic sales engagements
? Experience in working in fast-paced startup environments
? Experience drive scale and repeatable process programs
? Strong organizational and analytical abilities, excellent written and oral communication skills, and experience in high-level business discussions.
? Bachelor's degree or equivalent experience. (A focus on engineering, computer science, and data science is a plus)
? Ability to lead with Salesforce values and culture
? Complete with patience under pressure and a sense of humor and camaraderie
? Outstanding interpersonal skills that span across various cultures and professional
backgrounds
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
