Careers that Change Lives:At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. Join us to make a lasting impact. We believe that when people from different cultures, genders, and points of view come together, innovation is the result, and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Help bring the next generation of life-changing medical technology to patients worldwide.In this exciting role as a Senior Systems Engineer you will have responsibility for support of market released products designed by the Cardiac Implantables Technology Development Center, including legacy product performance input and enhancement recommendations to new product development teams. Note: The candidate selected will live in the Minneapolis Metro area and will work on site at least three days per week.A Day in the Life:•Provide Tier 2 Technical Service call support, troubleshooting, and field/user education•Provide legacy system performance feedback including enhancement recommendations to new product development teams•Perform peer review and provide input at design reviews through the duration of a new product development cycle•Participate in system performance trend analysis, returned product analysis, and assists with regulatory submission and bid/tender support•Participate in RPI (returned product investigations) and CAPA (Corrective and Preventative Action)•Develop, validate, and actively use software tools to quickly & efficiently trouble shoot technical service calls and provide data mining services to address physician and senior management system related inquiriesMust Have: Minimum RequirementsBachelors degree requiredMinimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experienceNice to Have:Clinical experience with cardiac rhythm management productsBS in EngineeringExperience with combined hardware, software system architectureExperience with Medtronic CRM/CDS productsBasic understanding of Medical Device Industry RegulationsExcellent understanding of system architecture for products involving hardware, software, communication and mechanical componentsFamiliarity with CAPA, DMAIC, DRM or other quality processesSelf-motivated; ability to work independently with high-level directionExcellent verbal and writing skillsDemonstrated ability to coach and work effectively with others on cross-functional teamsTime management and organizational skillsPhysical Job Requirements:The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)The provided base salary range is used nationally (except in certain CA locations). The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here.Medtronic Incentive Plan: This position is eligible for an annual Bonus Program. Learn more about Medtronic Incentive Plan (MIP) here.
