Full job description Region: New Orleans Region
Facility: Business Office – Benson Tower
Location: New Orleans, LA
Employment Type: Full time
Job Category: Customer Service, Coding & Billing
Job Number: REQ_********
We've made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job leads and supervises the documentation excellence program for designated service lines comprised of multiple functional areas including hospital and professional coding, hospital and professional CDI, and documentation quality to meet system goals. This job is responsible for overseeing initiatives to improve processes, maximize efficiency, serve internal and external customers and maintain high employee engagement.
Education Required – High school diploma or equivalent
Preferred – Additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications
Work Experience Required – Three years of experience in healthcare management or related field
Preferred – One to two years of experience in revenue cycle processes
Certifications Preferred – Current State of Louisiana Registered Nurse License; Current Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); current CCS or CPC certification
Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of required job information. Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job processes. Must be proficient with Windows-style applications, keyboard, and various software packages specific to role. Strong interpersonal skills. Must be able to work independently, set priorities and maintain complete confidentiality. Job Duties Supervises the daily operations of the department. Supervises and leads team by monitoring individual performance, coaching employees, establishing and enforcing policies and procedures, resolving employee issues and developing team members. Implements and monitors quality control measures. Monitors and documents performance metrics. Works collaboratively with physicians, administration, nurses and support staff to improve documentation. Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, New York, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the EEO is the Law poster and its supplement , as well as the pay transparency policy for more information.
Affirmative Action Policy Statement
