General Summary: Under the direction of the Director, Clinic-Based Services and the Director, Community-Based Services, the Supervisor of Community Health & Wellness accomplishes program objectives by supervising staff, overseeing the delivery of care coordination and wellness programming functions, organizing, and monitoring work processes and functioning as a member of the Clinical Supervisors team. This individual consistently incorporates LifeWays' mission, vision, and values into the decision-making process.
Essential Functions: Responsible for day-to-day supervision, counseling, and discipline of direct staff according to procedure. Also responsible for performance evaluations, initial 90-day period for (direct report) new employees and annual thereafter. Educates and empowers staff to be adept at meeting current and future organizational needs. Through individual and group supervision directs, supervises, trains, evaluates competencies and addresses performance issues consistently, promptly and appropriately. Plans and facilitates meetings to communicate organization initiatives and updates to staff. Assists in the development and monitoring of department/program budget. Monitors and manages staff schedules, priorities and assignments to ensure that staff time is being utilized appropriately for efficient operation of programs. Collaborates with leadership team to address issues of compliance and ethics. Monitors credentialing, privileging, and licenses to ensure staff are up to date and working within their scope. Ensures obligations regarding the specifications of the program, productivity, and frequency of patient contact are met consistently. Develops and leads staff training programs and exercises to maintain a culture of learning and clinical excellence. Regularly and consistently audits clinical documentation of staff for clinical proficiency, quality, and timeliness. Provides supervision to staff in other Clinical Care Division departments as needed to ensure continuity of services. Demonstrates leadership and supervisory skills that foster a culture that embodies LifeWays' values of Exceptional Service, Person-Centered Care, Innovation, Integrity, Strategic Partnerships, and Compassion. Provides input on departmental policies and procedures on an ongoing basis. Ensures programs are in compliance with all applicable laws and regulations and keeps informed about changes in laws and regulations. Maintains regular and predictable attendance. Performs other duties as assigned. Required Education/Certification/Licensure: Master's degree in human services related field, healthcare administration, or business administration with evidence of experience in healthcare administration or a combination of education and work experience. Preferred Education/Certification/Licensure: Master of Science in Nursing; Licensed Master Social Worker (LMSW); Licensed Professional Counselor (LPC); Limited Licensed Master Social Worker (LLMSW) or Limited Licensed Professional Counselor (LLPC) Appropriate licensure in the State of Michigan Lean Six Sigma Certification Certificate in Integrated Behavioral Health and Primary Care MICHWA certification
