Job Title: Program Manager/Sr. Project Manager with Retail
Visa: USC only
Duration: Long term contract
Location: Hybrid 4 days onsite in a week
San Francisco: 100 North Point, San Francisco, CA 94133
Rocklin office: 3750 Atherton Rd, Rocklin, CA 95765
San Jose Office: 1980 Zanker Rd, San Jose, CA 95112
10+ years of experience in Project/Program Management, with experience managing large, highly visible software and application development projects
Retail experience is required
Experience with projects related to retail backend systems such as supply chain domain (order management, merchandising, inventory, supply chain order visibility, order management), logistics (return logistics, warehouse operations, warehouse management system, transportation management), or corporate systems like ERP, B2B, etc.
Duties/Day to Day Overview
Uses established project management methodologies/tools, work with team to successfully manage complex scopes of work(s), which include defining work effort and estimates, developing effective team execution plan(s), supporting team work effort by removing impediments, anticipating issues, and ensuring right parties are engaged to resolve problems. Performs financial management of the project: budgeting & forecasting, cost benefit analysis, EV/ROI/earn vs. burn analysis, team velocity, etc
Communicates project information to all project team members, sponsors, vendors and IT managers, as appropriate
Develops project quality control policy and procedures and communication plans
Anticipates strategic impact to projects (inter dependencies to/from other projects) Coordinates with appropriate parties
Owns project budget. Expected to anticipate budget issues, resolve timely, adjust forecasts, and guide working issue through resolution
Demonstrate good judgment and depth of experience in selecting methods and techniques for obtaining solutions
Thorough understanding of project and the cause and effect of team decisions
Recommends project strategy. Clearly articulates explanations of complex regulatory and project issues/risks to team members and management within the organization
Orchestrates across multiple areas meetings to develop risk mitigation strategies and address critical issues
Form, motivate and lead high-performance cross-functional teams
Build effective partnerships with, and between, the developers, architects, QA Team and product managers
Develops and maintains strong working relationships with team and management
Provides leadership and encourages teamwork throughout all levels of the organization
Negotiate with Business, Development, and Testing managers to identify ways to resolve critical problems
Elevates project issues to Program Manager and Senior Management as needed
Interacts with potential product vendors to collect and analyze information and negotiate resolution of issues impacting projects
Top Requirements (Must haves)
10+ years of experience in Project/Program Management, with experience managing large, highly visible software and application development projects
Retail experience is required
Experience with projects related to retail backend systems such as supply chain domain (order management, merchandising, inventory, supply chain order visibility, order management), logistics (return logistics, warehouse operations, warehouse management system, transportation management), or corporate systems like ERP, B2B, etc.
Strong experience planning and managing cross functional programs across the organization.
Ability to be hands on partnering with stakeholders to create a detailed project plan, break program into multiple tracks, manage different work streams, and manage those tracks of work as needed, as well as manage risk/budget/resources and partner with other leaders on prioritization.
Strategically partner with delivery leaders on prioritization and program delivery
Highly hands-on.
Confident and mature attitude.
Additional Qualifications
A strong Project Manager that is involved in all PM responsibilities and PM fundamentals from detailed project plans, budget, scope, resource and timeline management, status reports, risk and issue logs and management, deployment planning
Strong Project management experience with a proven track record of working cross functionally
Clear, precise communication is a must for this role as she would be speaking to VPs and above in steering committee meetings and other settings.
Demonstrated SDLC project experience with experience working in an Agile environment is required
Should be able to excel in a fast paced environment, deal with and be able to steer team in ambiguous situations.
Need a strong, edge of your seat, engaging personality type person
Bachelors Degree, preferably with a technical focus
