Description The Global Onboarding Operations Specialist is responsible for ensuring EVERY new hire is set up for a successful journey by contributing to the logistics and delivery of New Hire Onboarding programs that bring to life the playbook of how it's done at Salesforce. The goal is to give our new hires a Dreamforce-like experience from the start and deliver equipped, engaged, and inspired employees to functional onboarding programs and managers.
In this role, you will act as a Global Onboarding Operations Specialist for our New Hire programs locally and regionally, helping to ensure a smooth experience from the day the candidate signs their offer through their first year. You will join the team that contributes to the innovation, maintenance/process improvement, and delivery of our Discovering Salesforce programs globally. You will partner closely with our Discovering Salesforce team and Tech & Comms team to ensure all onboarding elements are centralized and transparent.Together, all of these components are designed to make our new hires feel like part of our family and well-prepared to navigate the exciting and fast-moving world of salesforce.com successfully.
Responsibilities: Be 100% focused on world-class, highly effective New Hire Onboarding Experience
Manage event logistics for Discovering Salesforce new hire program locally and virtually as needed *(AMER)
Source and manage Local Internal and External Stakeholders
Partner with our M&A and Executive team to successfully onboard our acquisitions locally
Provide regular feedback to the Discovering Salesforce lead
Build and update standard operating procedure documents
Event management & logistics: room booking, set up, catering and more
Support Onboarding and Employee Learning and Development Operations on ad hoc projects and program development needs
Requirements: Strong passion for Strategy and Operations
Ability to think strategically and demonstrate attention to detail, while being agile and flexible enough to move tactics forward instantaneously
Proven ability to work independently and manage the day-to-day tasks of the program
You have very strong communication skills, both written and verbal
Experience working with global partners
Past experience with Salesforce, Google Apps, and Excel is a plus