Specialist, Copyright Administration

TuneCore, owned by Believe, is the leading independent development partner for self-releasing artists to build audiences and careers – with technology and services across distribution, publishing administration, and a range of promotional services. Before TuneCore, the only way for artists to sell their music online was by signing with a record label. In 2006, TuneCore democratized the music industry for creators by partnering directly with digital stores and streaming platforms to enable artists at any stage of their career to sell their songs online while retaining 100% of their rights for a low annual flat fee. 
Today, TuneCore offers more than just digital distribution, including best-in-class services like publishing administration, DIY artist education programs, and a range of additional promotional services. The company is home to one of the highest artist revenue-generating music catalogs in the world, paying more than $1.2 million a day to independent, self-releasing artists around the world. 
Join TuneCore as we embark on the next phase of innovation in the music industry and continue to work to make the industry a fairer and more equitable place for all independent artists. 
How We're Different TuneCore Music Distribution: 
Helps artists, labels and managers sell their music through Spotify, Apple Music, Amazon Music, Deezer, TikTok and more than 150 download and streaming stores worldwide, while retaining 100 percent of their rights for a low annual flat fee. 
TuneCore Music Publishing Administration: 
Assists songwriters by administering their compositions through licensing, registration, worldwide royalty collections, and placement opportunities in film, TV, commercials, video games and more. 
TuneCore Accelerator: 
TuneCore Accelerator is the powerhouse program built to help artists find new audiences and propel their fandom at each phase of development. The program and its development plans are built by TuneCore and leverage an arsenal of industry-leading services powered by our promotional teams, marketing programs, and innovative products, all designed with one simple objective: drive discovery of your music, build your audience, and promote deeper fan engagement. 
Job Description About TuneCore: TuneCore, owned by Believe, is the leading independent development partner for self-releasing artists to build audiences and careers – with technology and services across distribution, publishing administration, and a range of promotional services. Before TuneCore, the only way for artists to sell their music online was by signing with a record label. In 2006, TuneCore democratized the music industry for creators by partnering directly with digital stores and streaming platforms to enable artists at any stage of their career to sell their songs online while retaining 100% of their rights for a low annual flat fee. 
Today, TuneCore offers more than just digital distribution, including best-in-class services like publishing administration, DIY artist education programs, and a range of additional promotional services. The company is home to one of the highest artist revenue-generating music catalogs in the world, paying more than $1.2 million a day to independent, self-releasing artists around the world. 
Join TuneCore as we embark on the next phase of innovation in the music industry and continue to work to make the industry a fairer and more equitable place for all independent artists. 
How We're Different TuneCore Music Distribution: 
Helps artists, labels and managers sell their music through Spotify, Apple Music, Amazon Music, Deezer, TikTok and more than 150 download and streaming stores worldwide, while retaining 100 percent of their rights for a low annual flat fee. 
TuneCore Music Publishing Administration: 
Assists songwriters by administering their compositions through licensing, registration, worldwide royalty collections, and placement opportunities in film, TV, commercials, video games and more. 
TuneCore Accelerator: 
TuneCore Accelerator is the powerhouse program built to help artists find new audiences and propel their fandom at each phase of development. The program and its development plans are built by TuneCore and leverage an arsenal of industry-leading services powered by our promotional teams, marketing programs, and innovative products, all designed with one simple objective: drive discovery of your music, build your audience, and promote deeper fan engagement. 
The Copyright Administration Specialist, reporting to the Copyright Administration Manager, will liaise directly with TuneCore artists and our legal team for all issues related to rights assertion, and help resolve ownership disputes, DMCA claims, and other legal issues related to copyright and intellectual property. They will be responsible for executing the day-to-day operations of the Copyright Administration team, and work collaboratively with TuneCore's Staff Attorneys, Artist Support, Publishing Administration, Fraud, and Content Review & Rights Administration teams to ensure the legitimacy of our clients' copyrights. The ideal candidate has an intermediate understanding of DMCA laws and a basic understanding of mechanical licensing, and other common music licenses. They also have strong written communication and organizational skills.
Specific Duties: ? Execute the flow of day-to-day operations, prioritize workload, and handle client tickets.
? Process DMCA, store, and internal claims as is required by law and/or company policy.
? Respond to basic questions about copyright/IP from clients.
? Work cross-functionally to resolve copyright and ownership disputes.
? Communicate with digital music services to facilitate requests for release takedown due to Copyright claims.
? Contribute to a team environment that encourages accountability, high standards and optimization.
? Perform other duties as assigned by management.
Experience: ? 1+ years of hands-on experience with Copyright/DMCA in a customer-facing role.
? 1-2 years of general customer-facing experience in a technical or entertainment industry environment.
? Trust & safety/operations management experience preferred.
? Experience working with creatives preferred.
Education: ? BA/BS preferred.
Knowledge/Certifications: ? Excellent communications skills: written, verbal and interpersonal.
? Strong problem-solving and decision-making skills.
? Intermediate understanding of copyright/IP in a high-tech environment
? Proactive, energetic attitude with a desire to work in a results-oriented and deadline-driven environment.
? Familiarity with Jira or other issue-tracking software. Additional Information Equipment Operations: ? Experience with Zendesk or equivalent customer service software.
? Proficient in Google Docs and Microsoft Office.
? Experience with digital content management systems (especially iTunes Connect, Spotify Catalog Manager and YouTube Creator Studio) preferred.
Direct Reports: None
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
? While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to fingers, handle or feel; and reach with hands and arms.
? This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Relations with Others: ? Content Operations and Legal
? Customer Care
? Artist & Partner Relations
? Fraud Prevention
? Finance
? Product
? Publishing Administration
? Technology
Our Values:  TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what's on your playlist. 
CSR Strategy: Shaping Music for Good Our core values are put into action through Shaping Music for Good, Believe and TuneCore's global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe's SMFG priorities.
BE THE CHANGE As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the third annual study,  BE THE CHANGE: Gender Equality in Music , Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year's study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents' ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.
Our intent for this study is to inspire meaningful change in the industry. 
Recognition and Awards: 
2023: 
Fast Company's 10 Most Innovative Companies in Music list (#3, Music Category) 
Billboard Women in Music List: Andreea Gleeson, CEO 
Billboard Indie Power Players List: Andreea Gleeson, CEO 
Billboard's International Power Players List, Andreea Gleeson, CEO 
2022: 
Crain's Best Places to Work in NYC 
Music Week's International Woman of the Year: Andreea Gleeson, CEO 
Variety's New York Women's Impact Report: Andreea Gleeson, CEO 
Billboard Indie Power Players List: Andreea Gleeson, CEO 
Billboard's International Power Players List, Andreea Gleeson, CEO 
2021: 
Billboard 2021 International Power Players List: Andreea Gleeson, CEO 
Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 
Benefits & Perks: At TuneCore we're committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 
Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, "Wellness Fridays" year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 
401k match – an investment in your future. 
Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 
Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 
Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 
Free concert tickets to TuneCore artist's shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we're at it. 
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 
All your information will be kept confidential according to EEO guidelines.
Qualifications 1+ years of hands-on experience with Copyright/DMCA in a customer-facing role. 1-2 years of general customer-facing experience in a technical or entertainment industry environment. Trust & safety/operations management experience preferred. Experience working with creatives preferred. Additional Information Our Values:  TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are respect, expertise, fairness, transparency and our values include collaboration and innovation. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.
We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person's unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what's on your playlist. 
CSR Strategy: Shaping Music for Good Our core values are put into action through Shaping Music for Good, Believe and TuneCore's global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.
We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.
Shapers Program Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe's SMFG priorities.
BE THE CHANGE As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading entertainment and media analysis research firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.
For the third annual study,  BE THE CHANGE: Gender Equality in Music , Believe and TuneCore engaged entertainment data and insights company Luminate to lead the research for the study and expand its scope. With over 1600 respondents from 109 countries, this year's study includes an increased focus on global reach and adopts an intersectional approach that accounts for respondents' ethnicity, sexual orientation, disability status, parental status, location, and age among other factors.
Our intent for this study is to inspire meaningful change in the industry. 
Recognition and Awards: 
2023: 
Fast Company's 10 Most Innovative Companies in Music list (#3, Music Category) 
Billboard Women in Music List: Andreea Gleeson, CEO 
Billboard Indie Power Players List: Andreea Gleeson, CEO 
Billboard's International Power Players List, Andreea Gleeson, CEO 
2022: 
Crain's Best Places to Work in NYC 
Music Week's International Woman of the Year: Andreea Gleeson, CEO 
Variety's New York Women's Impact Report: Andreea Gleeson, CEO 
Billboard Indie Power Players List: Andreea Gleeson, CEO 
Billboard's International Power Players List, Andreea Gleeson, CEO 
2021: 
Billboard 2021 International Power Players List: Andreea Gleeson, CEO 
Billboard 2021 Indie Power Players List: Andreea Gleeson, CEO and Matt Barrington, Chief Financial & Strategy Officer 
Benefits & Perks: At TuneCore we're committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to: 
Paid Time Off including vacation, holidays, paid bereavement, and unlimited paid sick days, "Wellness Fridays" year-round (close at 1pm on Fridays), week-long company-wide week off between Christmas and New Years – every employee needs time to take care of themselves and their family. 
Universal Paid Parental Leave for both parents – because we know your newest family member(s) deserve your undivided attention. 
Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment – Your health comes first. 
401k match – an investment in your future. 
Company wide events, outings and volunteer days – we have team spirit and know how to have fun! 
Hybrid Work – employees have the option to work predominantly remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies. 
Learning and development opportunities and career development trainings – We believe in promoting and growing our leadership from within the company and proactively invest in our people. 
Exclusive employee free distribution subscription – to ensure you experience the magic of releasing music worldwide (and give us valued feedback!). 
Free concert tickets to TuneCore artist's shows – Giving our teams a front row seat to the music we distribute worldwide and support our incredible artists while we're at it. 
TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines. 
All your information will be kept confidential according to EEO guidelines.