Services Specialist

Job summary
Student Services Specialist I at the Graduate CollegeProvide direct services and programming to studentsHired as a 2 year Regular with Term Appointment
Job seniority: entry level
Responsibilities
• Provide guidance, counseling, and resources to students• Review Academic Plans and Graduate Committees for policy compliance• Process in-session status change requests• Process graduate student registration tasks• Provide academic service support• Refer students to appropriate resources• May lead projects of limited scope and complexity• May provide guidance to students
Requirements
• Bachelor's degree• Experience working in a university setting• Experience with assisting customers, students, staff, faculty, etc.• Experience with Workday• Experience with class registration
Benefits
• Comprehensive health and work-life benefits• Retirement benefits• Generous vacation, holiday, and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Flexible work schedules and workplace options