Services
Company:

Colgate-Palmolive Company


Place:

Kansas


Job Function:

Customer Service

Details of the offer

No Relocation Assistance Offered
# 160074 - Overland Park, Kansas, United States



Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.


We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children's oral health.


If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

Do you want to make a difference in the lives of people and their pets? What about having the opportunity to connect with others across the world, full of stimulating discussions, and making impactful contributions? If this is how you see your career, Hill's is the place to be!

Hill's Pet Nutrition is a $2.3 Billion, global division of Colgate-Palmolive Company and the maker of Prescription Diet, Science Diet, and Healthy Advantage brand pet food. Our mission is to help enrich and lengthen the special relationships between people and their pets by providing the best leading-edge pet nutrition technology, products, and expertise to pet owners, veterinary professionals and other key pet professionals worldwide. Our company is a globally recognized Best Place to Work.

The Vet Consultation Services (VCS) Clinician responds to contacts to VCS from veterinary healthcare providers and Hill's employees. This position acts independently to provide technical services as it relates to nutritional counseling, Hill's product support and diagnostic assistance and case management. This position reinforces the appropriate usage, awareness and endorsement of Hill's products in dietary management. In addition, this position receives feedback from Hill's customers and communicates that feedback to the company.

Responsibilities: Consults with practicing veterinarians and technicians that contact Hill's Provides individual case consultations, answers questions about clinical & general nutrition, & proper use of all Hill's products Acts as a source of nutritional expertise and education, helping veterinarians understand the clinical benefits of Hill's products Promotes & details Hill's products, helping veterinarians understand important product messages & benefits Answers technical questions and offers solutions for using Hill's products in veterinary practices. Accurately coding responses and feedback in management software. Identifies trends & issues related to product effectiveness and shares information & feedback to the Hill's Marketing and R&D teams Aligns educational efforts with Hill's Professional Veterinary Affairs and Veterinary Partnership Managers Monitors email and online case submissions, as directed, and provides appropriate responses in a timely fashion. This is not an exhaustive list of duties or functions
Basic Qualifications: DVM or equivalent with current license 3+ years of practice experience
Additional Qualifications: Advanced training in nutrition and/or internal medicine French speaking-bilingual Ability to work in high volume consulting environment Proficient in typing to document calls Proficient in Google Suite, MS Word and Excel Excellent coaching and counseling skills Strong relationship building and teamwork skills
Compensation and Benefits
Salary Range $91,200.00 - $114,000.00 USD


Pay is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge and education, skills and office/market location. In addition to base salary, salaried employees are eligible for annual discretionary bonuses, profit-sharing and, for Executive-level (salary grade 16 and above) roles only, long-term incentives in the form of Restricted Stock Units and/or Stock Options.


Subject to the terms and conditions of the applicable benefits plans then in effect, all salaried employees are also eligible for a competitive benefits package which includes:
Insurance: Employees (and their eligible dependents) are eligible to participate in Company-sponsored Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans. Retirement Plans: Employees are eligible to enroll in Colgate's 401(k) plan, which provides for company matching contributions subject to eligibility requirements Vacation/PTO: Employees receive a minimum of 15 days of vacation/PTO leave annually Paid Holidays: Employees receive a minimum of 13 paid/floating holidays annually Paid Sick Leave: Based on location and consistent with applicable state and local law, employees receive a minimum of 40 hours of paid sick leave on January 1st of each year Paid Parental Leave: Eligible employees may take up to eight weeks of paid parental leave and 12 weeks of unpaid leave (varies for employees with fewer than 12 months of service and is subject to hours worked requirements)
Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.



Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.



Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.


Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.


For additional Colgate terms and conditions, please click here.


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Source: Grabsjobs_Co

Job Function:

Requirements

Services
Company:

Colgate-Palmolive Company


Place:

Kansas


Job Function:

Customer Service

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