We are hiring an enthusiastic ServiceNow Developer to join our all-star team at Acuity in Virginia.
Growing your career as a Full Time ServiceNow Developer is a great opportunity to develop exceptional skills.
If you are strong in project management, communication and have the right mindset for the job, then apply for the position of ServiceNow Developer at Acuity today!
Acuity Inc. is growing! We are looking to staff Senior ServiceNow Developers supporting a customer within the Department of State working on a highly visible, mission-critical, long term project. Acuity is focused on building cutting edge, functional applications for many government agencies. We are a team of "doers" with a bias towards action and have a proven track record of implementing innovative technology solutions to solve complex challenges. Our team believes in the importance of usability, user experience (UX), and design within our applications. We seek to break the stereotype of clunky government applications. We use modern design and project management tools such as rapid prototyping and agile development methodologies to build and customize solutions that are easy to use and effective at meeting their business objectives. We think of the applications we have developed as products and work to ship those products in months instead of years. All applicants must live in the DC/MD/VA metro area. Project is approved for 100% telework, but out of state candidates are not approved at this time.
The Senior ITSM ServiceNow Developer position requires the candidate to take the lead in identifying, refining, organizing, documenting, and implementing ITSM business processes for the Department of State. This individual will work in direct collaboration with the customer and other subject matter experts to develop and/or re-engineer processes.
Provides application support for the configuration, customization, and administration of the ServiceNow ITSM Product Suite, including Incident Management, Problem Management, Change Management. Provides application support for the configuration of platform capabilities to include Knowledge Management, Service Request Management, and Service Portal. Deploys core functionality in an out-of-the-box ServiceNow ITSM system Generates workflows and integrations with latest ServiceNow technologies Generates Automated Test Framework (ATF) tests associated with code produced Work as part of an agile scrum team, supporting story point estimation, managing stories through their lifecycle, and actively participating in agile ceremonies Manage multiple tasks by prioritizing based on client need and ensure quality standards and work performance Works as part of a team on client engagements Quickly adapt to customer dynamic environment and adapt their processes and foster innovative ideas Bachelor's degree from an accredited college or university, preferably in a related field. Minimum of four (4) years progressive ServiceNow development Extensive knowledge in ITIL and ITSM processes Demonstrated strength in problem-solving, process improvement, and change management. Experience configuring and administering ServiceNow Strong interpersonal and team orientation skills in working with various levels of technical and business-oriented individuals Confident presentation and facilitation skills All applicants must live in the DC/MD/VA metro area. Project is approved for 100% telework, but out of state candidates are not approved at this time. Desired Qualifications
ITIL® Foundation and intermediate certifications Prior experience in a consulting environment, preferably within the public sector ServiceNow Certified Administrator certification ServiceNow Certified Implementer certification in ITSM ServiceNow IT Business Management/Project and Portfolio Management experience Clearance Requirements:
Must have active Secret clearance, Top Secret preferred About Acuity: Acuity Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal's Best Places to Work and SmartCEO Corporate Culture awards.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. #CB
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Benefits of working as a ServiceNow Developer in Virginia:
? Learning opportunities
? Opportunities to grow
? Competitive salary
