Remote Chat Support Assistant

As a Remote Chat Support Assistant at Burlington Stores in Houston, Texas, your primary responsibility will be to provide exceptional customer service through chat support. Your passion for assisting customers and your reliability in handling inquiries and resolving issues will be essential to succeed in this role.

Responsibilities:- Responding to customer inquiries and resolving issues efficiently through chat support- Providing product information and assistance with online orders- Troubleshooting technical issues related to the website or mobile app- Collaborating with other team members to ensure a seamless customer experience- Documenting customer interactions and feedback for continuous improvement- Adhering to company policies and guidelines while maintaining a professional attitude at all times

Requirements:- Excellent communication skills and a strong sense of innovation- Ability to multitask and prioritize customer inquiries effectively- Expertise in using chat support tools and platforms- High school diploma or equivalent- No previous experience required, as this is an entry-level position- Must be passionate about providing top-notch customer service and reliable in handling customer inquiries

Benefits:- Gym membership to promote a healthy work-life balance- Free accommodation for remote employees- Paid Time Off (PTO) for rest and relaxation

Working Environment:At Burlington Stores, we encourage a spirit of exploration and taking calculated risks for growth. You will be part of a dynamic and supportive team that values your individual contributions and fosters a culture of continuous learning and development.

Deadline to apply: June 1, 2024

Equal Opportunity Statement:Burlington Stores is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.