Job purpose
* To provide leadership and focus in all aspects of Quality support to all. As a primary responsibility, the manager works with operations, outside customers and all other departments in order to guide and direct the activities necessary to standards of quality in accordance with our Quality Management Systems.
Duties and responsibilities
* Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
* Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
* Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
* Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.
* Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
* Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Qualifications
* Knowledge of Plastic Injection Molding
* IATF/ISO Certification Experience
* Direct work experience in Quality management capacity
* Proven experience in people management, strategic planning, risk management
* Proficient in MS Project management software, MS Office
Working conditions
* Typical office setting and manufacturing floor
Physical requirements
* walking, standing, lifting, stooping, climbing
Direct reports
* Quality Engineers, Quality Specialists, Quality Technicians
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