The Quality Control Lead will be responsible for supporting the QA Manager in maintaining a high level of customer and consumer satisfaction by assuring consistent quality. The ideal candidate will apply a knowledge of food safety and quality, GFSI schemes, and second/third party auditing knowledge to meet business needs under direction of the QA Manager. This role offers responsibility, variety, and the satisfaction that your role makes a real impact on our success.
Duties and Responsibilities: Assist QA Manager with implementing various quality systems (SQF, Organic, kosher, RSPO, UTZ, etc.). Support the QA Manager on large projects and improve consistency, efficiency, and product quality. Work towards achieving and maintaining GFSI certification. Issue new documents (SOPs, master formulas and spec sheets, assist with Spex). Communicate corrective actions to suppliers/Vendors. Managing and monitoring customer complaints. Review and manage audit complaints. Provide support for quality related trainings for all departments. Reports all monthly trending reports to Manager. Assist in implementation of corrective action required as a result of audit. Communicate nonconforming product to appropriate personnel. Write technical reports and supporting documentation such as deviation, CAPAs, reports, testing protocols, and trend analyses preventative/corrective actions. Ensure timely closure of investigations. Participate in internal audits for compliance with SOPs, GMPs, and regulations. Participates actively in technology transfer, method qualification and validation. Perform all additional Quality Control tasks as required on the production lines. Requirements Experienced with GFSI and HACCP Scheme (SQF, BRC). HACCP and PCQI Certified. 2-3 years supervisory experience (including conducting performance evaluations). 2-3 years of Strong Regulatory, Recall and Labeling knowledge. Relevant work experience in a medical device, pharmaceutical, or food processing industry field. GMP experience in manufacturing environment. Working knowledge of safety rules, regulations and training. Bilingual (Spanish/English). Good Communication skills. Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint and Outlook). Attention to details and be vigilant to detect process/product variations. The ability to solve practical problems or issues and report in a higher level. Must be a person of passion and integrity who has the drive to excel and deliver exceptional results. 3 years of experience in 3-tier Customer interactions. Ability to work in a team environment. This position will require: Weekend work. Working overtime. Working on holidays as needed. Short notice shift coverage. Frequent physical demands including lifting and/or moving up to 25 pounds, and occasionally lifting and/or moving up to 50 lbs. Benefits PTO Employee discounts Paid Sick Time Health Insurance Dental and vision 401K
