The world isnt standing still, and neither is Allstate. Were moving quickly, looking across our businesses and brands and taking bold steps to better serve customers evolving needs. Thats why now is an exciting time to join our team. Youll have opportunities to take risks, challenge the status quo and shape the future for the greater good.
Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.
Everything we do at Allstate is driven by a shared purpose: to protect people from lifes uncertainties so they can realize their hopes and dreams. For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.
We are the Good Hands. We dont follow the trends. We set them.
Job Summary: This job is responsible for investigating, negotiating, and settling moderately complex and occasionally complex claims involving the contents of a homeowner loss such as fire, water, or theft. The individual handles claims that typically require alternative housing during the restoration of the property. The individual handles claims virtually by leveraging technology tools and virtual resources to conduct a thorough analysis and evaluates damages, determines loss coverage, and authorizes payments
Key Responsibilities: This job is responsible for investigating, negotiating, and settling moderately complex and occasionally complex claims involving the contents of a homeowner loss such as fire, water, or theft. The individual handles claims that typically require alternati
Investigates, reviews, determines and verifies coverage/policy information, Assists in reviewing files and making recommendations to refer files to Home Office for escalation
Organizes and reconciles bills, reviews mitigation bills, completes and reviews contents inventory, contents pricing, and analysis
Negotiates and settles claims in accordance with business unit best practices
Researches and responds to moderately complex and occasionally complex customer communications, concerns, conflicts or issues
Conducts subrogation investigations
Supervisory Responsibilities: This job does not have supervisory duties.
Education and Experience: 4 year Bachelors Degree (Preferred)
2 or more years of experience (Preferred)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Certificates, Licenses, Registrations: No Certification, License or Registration is required for the job.
Functional Skills: Applies general and broad knowledge of insurance policy, coverage, and regulation
Applies general and broad knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
Applies general and broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
Applies general and broad knowledge of problem solving and preparation of reports for analysis
Applies general and broad negotiation and/or arbitration skills
Compensation offered for this role is$72,000 - $106,900 per yearand is based on experience and qualifications.
Good Hands. Greater Together. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. For a full description of Allstates benefits, visit
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