Premium Suites Manager, American Family Field

Job summary
Exciting opportunity to work at American Family FieldPremium Suites Manager positionOversee operations of suites department on event days
Job seniority: mid-to-senior level
Responsibilities
• Hire and train food and beverage team members in the suites department• Develop team members and provide ongoing job performance feedback• Schedule, coordinate, and supervise the suite food and beverage team members and operation on event days• Partner with front and back of house management to ensure event day operations are effective and a success for guests and team members• Handle guest relations and monitor adherence to quality assurance standards• Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, and employment guidelines• Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place• Work with the client on special requests and high-profile suites• Participate in manager event closing shift rotation• Assist the premium/catering/restaurant team on non-event days for large events
Requirements
• Minimum of three years' hospitality management experience required, preferably in a high-volume setting• Strong managerial and leading ability• Experience with inventory, cost control, and purchasing required• Financial management accountability and budgeting experience required• Ability to analyze data and make decisions independently• Ability to work evenings, weekends, and holidays• Union experience preferred• Micros, Birchstreet, Workday, SHIFT system experience preferred
Key Skills Needed
• Hospitality management• Leadership• Inventory management• Cost control• Data analysis• Strong decision-making skills• Ability to work evenings, weekends, and holidays• Experience with Micros, Birchstreet, Workday, SHIFT system preferred
Benefits
• Medical, dental, and vision insurance• 401(k) with up to 4% company match• Annual performance bonus• Paid vacation days and holidays• Paid parental bonding leave• Tuition and/or professional certification reimbursement• Generous friends-and-family discounts at hotels and resorts