Outpatient Clinic Office Assistant

Job summary
Provides complex secretarial work of an administrative nature.Provides assistance to the department coordinator in administrative areas.Works with minimal instruction or supervision.
Job seniority: entry level
Responsibilities
• Communicates with members of the health care team, patients, and visitors using oral and written means.• Maintains management of practitioner's daily, weekly, and monthly calendar• Greets patients in a courteous, helpful way and informs practitioner of patient's arrival• Arranges for efficient and orderly admission/registration of patients• Obtains prior authorization from patients insurance company when required• Ensures accurate and complete personal and financial history is obtained on each patient/guarantor• Schedule and confirm patient appointments• Maintain the confidentiality of the patient record• Understands the hospital financial policy, Conditions of Admission, and Release of Information and explains this to patients• Is able to review financial and patient history on a specific account and make corrections to the account if necessary
Requirements
• High School diploma or equivalent• At least 1 year experience, in an acute care setting, with record maintenance, reception, telephone skills, and written communication• Computer literacy• Knowledge of medical terminology• Within 6 months of hire completes the Non-Violent Crisis Intervention training course• Preferred• Prior billing, collection, and scheduling experience
Key Skills Needed
• Communication skills (oral and written)• Organizational skills• Customer service skills• Knowledge of medical terminology• Computer literacy
Benefits
• No State Income Tax• Medical, Dental, Vision, FSA, Telehealth• Paid Time Off, Mental Health, and Volunteer Days• 100% Vested 401K & Roth with Company Contribution• Tuition Reimbursement• Referral Bonuses• On Site Education & Certification Programs• Base Wage Increases for Relevant Advanced Degrees• Free Calm App Subscription