Job Title: Operations Specialist - Financial Focus
We're looking for an Operations Specialist with a keen focus on financial operations to join our team! In this role, you'll collaborate closely with various departments to ensure seamless service delivery and financial accuracy. We need someone who is resourceful, an effective communicator, and thrives in a dynamic environment while maintaining a keen eye for detail.
Key Responsibilities:
Act as a liaison between different departments and our trusted partner network to facilitate service delivery.
Provide comprehensive support throughout the financial operations life-cycle for both customers and partners.
Ensure timely and accurate processing of revenue recognition and costs for month-end activities.
Handle various functions depending on assigned duties, including customer billing, partner/vendor invoicing, and operational support.
Primary Responsibilities Include:
Generating and submitting customer billing in a timely manner.
Auditing new projects for billing requirements.
Supporting partner engagement life-cycle and processing partner invoices accurately.
Serving as a point of escalation for customer, sales, or partner queries and issues.
Initiating and approving financial documents for customers or partners/vendors.
Participating in tool and process improvement projects.
Sharing financial operations methodology and best practices with colleagues and partners.
Collaborating with the Finance team to stay updated on systems and tools.
Contributing to business process documentation and optimization.
Requirements:
Bachelor's Degree or equivalent experience.
5 years of relevant professional experience or 3 years within our organization.
Strong leadership skills with excellent written and verbal communication abilities.
Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
Proven track record of building relationships and creatively problem-solving.
Experience coordinating complex projects with multiple stakeholders.
Willingness to travel up to 25% or as needed to other locations.
Strong organizational and multitasking skills.
Familiarity with Professional Services Automation tools preferred.
Experience in implementing process improvement projects is a plus.
Join us in supporting our Operations vision, goals, and strategies while making a significant impact on our financial operations and service delivery processes. If you're ready to take on this exciting challenge, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 36,000.00 97,000.00 Per Year
