Have a get-after-it personality but enjoy the journey? Like wearing different hats and making a big impact? Then No Cow might be a good fit for you! We're a tight knit team that tackles any challenge that comes our way. No Cow Founded in 2015 by then 18-year-old Daniel "D" Katz, No Cow is rooted in entrepreneurship. We're revolutionizing the nutrition industry with better plant-based alternatives that refuse to compromise on nutrition or flavor. All No Cow products are dairy free, high in plant-based protein, and contain only 1g of sugar - no bull! We're growing fast and looking for people who have passion for our mission, are nimble, can challenge the norm, but most importantly, want to enjoy the journey!
Ready to get after it? Come join our team in a hybrid capacity in our Denver, CO office! What You Will Do This position is an operations team member for the company and is accountable for managing day-to-day supply chain activities. As a key member of the operations team, this is a "doer" position that requires a highly-motivated individual with strong professional skills and acumen, interpersonal skills, and the ability to partner with internal and external teams. This candidate must have a successful track record of supporting emerging companies, preferably branded consumer products companies, and working in a fast-paced team environment. Specifically, we need someone who can do the following responsibilities:
Responsibilities: Directly lead and manage all aspects of both EDI and non-EDI order processing: purchase order processing, confirmations, distribution and warehouse logistics, proof of deliveries, delivery confirmations, and invoicing. Work with partners to file and manage Deduction disputes. Collect and manage all supporting documentation in relation to Retail shipments. Organize filing for team support as needed. Provide Customer Support, including primary contact for all questions, confirmations, and revision requests. Manage Broker/Customer database, updating as needed and providing to team for reference. Ability to present to and work with diverse audiences, and incorporate the perspectives of multiple communities specifically racially, ethnically, and gender diverse communities. Who You Are We're seeking someone obsessed with customer satisfaction, passionate about teamwork, and adaptable as we grow. If you thrive on exceeding customer expectations, love collaborating with diverse teams, and can roll with the punches as our brand evolves, this position could be a great fit.
It's an incredible time to be at No Cow, with rapid distribution expansion, new product innovation, and a growing team! Qualifications: Previous customer service experience in consumer branded goods is highly desirable. Based locally in Denver area and be willing to be in-office three days/week. Minimum of 1-year experience in customer/operations functions ideally including prior experience with an entrepreneurial company. Possess key functional expertise across customer service and logistics. Prior experience organizing processes and systems to support growth is preferred. Experience with Quickbooks or another accounting system highly desirable. Live the Brand – passion for health and fitness! Benefits Compensation: $50k-80k, DOE Market-leading bonus program Equity – every member of our team is an owner of No Cow High quality health, dental, and vision insurance programs 401k availability Monthly gym/health reimbursement Monthly cell phone reimbursement Unlimited vacation
