Summary We are currently hiring for a Membership Analyst to join BlueCross BlueShield of South Carolina. In this role you will ensure that member and group level benefit materials are produced with accuracy and timeliness.
Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we have been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are committed to the same philosophy, consider joining our team!
Here is your opportunity to join a dynamic team at a diverse company with secure, community roots and an innovative future. Description Logistics This position is full time (40 hours/week) Monday-Friday 7:30-4:00 EST at the Percival Road location and has the potential to have some capability . What You Will Do Produces health/dental benefit books using customer software. Document production includes research of group files, customization of benefit language, correction of group documents, editing revisions, proofing of documents, coordination with marketing, underwriting, quality control, benefit files to ensure appropriate group structure, status, and benefits. Produces health/dental contracts using custom software. Document production includes research of group files, customization of benefit language, correction of group documents, editing revisions, proofing of document, coordination with marketing, underwriting, quality control, benefit files, legal to ensure appropriate group structure, status, and benefits. Ensures all group/member level distribution procedures/systems are accessed and utilized in accurate/timely manner to include imaging of documents, web migration of books, maintaining updates to workload tracking database (Access), sending product to print, and overall follow-up and follow-through. Performs various duties/responsibilities as assigned to include responding to all inquiries pertaining to a group's book and/or contract, and special projects as assigned. To Qualify For This Position, You Will Need Associate's OR Two years job related work experience Three years of administrative/clerical support, customer service, or combination of this experience. Good judgment skills. Effective customer service, organizational skills. Demonstrated verbal and written communication skills. Demonstrated proficiency in spelling, punctuation, grammar skills. Analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion. Microsoft Office. What We Prefer One year of Membership, Billing, or Accounts experience. High analytical. Detail oriented. Benefit experience. Group Library experience. What We Can Do For You 401(k) retirement savings plan with company match. Subsidized health plans and free vision coverage. Life insurance. Paid annual leave – the longer you work here, the more you earn. Nine paid holidays. On-site cafeterias and fitness centers in major locations. Wellness programs and healthy lifestyle premium discount. Tuition assistance. Service recognition. Incentive Plan. Merit Plan. Continuing education funds for additional certifications and certification renewal. What To Expect Next After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
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Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail or call with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
