A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for overseeing the daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service for their respective department. Directors are senior leaders that lead by example and set the tone that others will follow. Position Type: Full-time or Part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Director Responsibilities: Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open and/or close, lead shifts, key holder Count drawers and finalize day Excellent communication skills, both written and spoken Marketing/HR Responsibilities: Oversee all store marketing including (but not limited to): sales growth and analytics, social media, community events, public relations, fundraising partnerships, and in store events Oversee all store catering including (but not limited to): sales growth and analytics, training of catering, invoicing, catering equipment maintenance, and communication with operations team Oversee all store Human Resources including (but not limited to): managing employee files, initial interviews, orientation, employment verification, organization wide communication, applicant management, and discipline Qualifications and Requirements: Smile Create and Maintain Eye Contact Speak Enthusiastically Make Emotional Connections with Guests Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager or similar is required. Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
