Healthcare's helping hand.
CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.
Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding
As the Lifecycle Marketing Manager, you will report to the Lifecycle Marketing Director and you will be supporting a CHG brand to execute lifecycle marketing campaigns across multiple channels (email, push, SMS, direct mail) to drive new providers, provider retention, and gross profit growth. Your primary role will be to collaborate with key Lifecycle and Brand stakeholders in the ideation, creation, implementation, execution, analysis, and management of lifecycle marketing campaigns and initiatives. Responsibilities: Manage, oversee, evaluate, and grow the Lifecycle Communications program, including broadcast campaigns, triggered (automated) and targeted journeys, and transactional emails to drive KPIs Drive strategy, ideation, and optimization of programs and initiatives, partnering with Lifecycle Communications, Brand Teams, and other cross-functional groups (Creative, Production, etc.) for collaboration and alignment Own and monitor reporting dashboards weekly and monthly to ensure optimal channel performance across KPIs; Partner with Lifecycle Team to maintain Present and deliver key insights and data-driven recommendations to inform strategic decisions and future campaigns Partner with Lifecycle team members on segmentation, production, and deployment end-to-end to ensure all campaigns are deployed error-free, on time, to the right audiences, and according to brand standards Drive the testing roadmap for all programs with the goal of optimizing for engagement and KPI growth; Partner with Lifecycle team members on execution, implementation, and reporting Manage subscriber list growth and audience segmentation Stay up to date on all industry best practices and developments (email/ESP, SMS, push) ensuring compliance with all regulations. Support Strategic initiatives and other projects as needed Qualifications: Solid knowledge of current email and SMS best practices, deliverability, CAN-SPAM legislation and email success metrics. Strong Excel skills Proven experience owning program management and driving KPI growth through testing and optimization Exceptional attention to detail and methodical approach to quality checks Possess a deep understanding of email creative best practices to provide solid, data-driven feedback to creative peers Proficiency in coding emails using HTML, CSS a plus Strong understanding of Marketing Automation with a focus on email marketing Experience with data management, analysis, presentation, and reporting Ability to work collaboratively & effectively with cross-functional partners (Brand, Creative, Data, BI) Proactive, self-motivated, flexible and collaborative team player Education and Years of Experience: 4-7 years of email marketing experience 3+ year of experience using an enterprise-level ESP, previous experience with Salesforce Marketing Cloud required Bachelor's Degree preferred Preferred: Experience working for a staffing company
We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $91,100 -- $176,000 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.
CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.
In return we offer:
• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs
Click here to learn more about our company and culture.
CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.
We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.
What makes CHG Different?
