Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation.
Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.
We're currently seeking a
Leasing and Marketing Manager
for our luxury property
The candidate will work full- time at
The Crossings at Hamilton Station,
Hamilton, NJ
3+ years of experience in leading a sales team.
responsibilities
We are looking for career-minded professionals who recognize the value of a career path. The ideal candidate will have a minimum of 3 years' experience leading a leasing team. The successful candidate must have strong organizational abilities, follow-up skills, and an attention to detail that often makes the difference with prospective and current residents. Must be able to multi-task and adapt to changing schedules that will include some weekends and holidays. This position includes showing apartments within the community.
Job Description:
Edgewood Properties, a top developer and property management company based in New Jersey, is currently looking for experienced Leasing and Marketing Managers to work full-time. Candidate shall have prior experience in a sales or leasing role. We are looking for career-minded professionals who recognize the value of a career path. The ideal candidate will have a minimum of 3 years' experience leasing at a luxury community. The successful candidate must have strong organizational abilities, follow-up skills, and an attention to detail that often makes the difference with prospective and current residents. Must be able to multi-task and adapt to changing schedules that will include some weekends and holidays. This position includes showing apartments within the community.
The Leasing and Marketing Manager role is primarily a sales position with a strong emphasis on customer service, marketing the community and its units, meeting goals and achieving results. As a Leasing and Marketing Manager, you will manage the sales process, from start to finish; presenting our apartment homes and communities in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing and Marketing Manager must demonstrate strong sales, customer service, organization, multi-tasking and communication skills. Basic computer skill and phone skills are required.
Responsibilities:
Greeting all residents, future residents and internal team members in a professional and consistent positive manner
Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties
Sell the value of the community features as they relate to the customers' needs to close om a sale
Lead management- follow up regularly with potential leads
Touring apartment homes and community grounds including models, amenities, and vacant apartments
Preparing lease documents and related paperwork for management
Facilitating the move in /move out process
Promoting positive resident relations
Organize and maintain resident files per company procedure
Attend all resident events and contribute to the resident retention efforts
Respecting the boundaries of confidentiality, fair housing laws and safety
Ensure a high level of professionalism and customer service
Manage resident renewals and distribute and follow up on renewal notices
Monitor service requests. Ensure call backs are being completed
Prepare incident reports and follow up in accordance to the direction of the Community Manager
Executing on-site marketing and advertising directives- managing ILSs/ website content/ social media accounts
Manage Broker relations, including managing MLS listings
Managing and contributing to positive online reputation management
Work with the maintenance department to handle apartment turnovers, move ins, and work order requests and assist in maintaining the cleanliness of show units and tour routes
Assist in the preparation of newsletters and resident activities.
Be a market knowledge expert and prepare monthly market survey
Manage other team members, setting expectations, and holding team members accountable.
Signing new Employers to the companies Preferred Employer Program
Developing relationships with local Preferred Employers and working with them to cross promote businesses
Handle clerical and reception responsibilities as designated by the Property Manager.
Responsible for handling resident issues, needs, and complaints in a professional manner
Prior management experience in comparable position required
New Construction and Lease Up Sales experience a plus
Ability to analyze and prioritizes task assigned
Proficiency with Microsoft Office Suite
Onesite software experience a plus
Strong interpersonal skills and problem-solving ability
Excellent oral and written communications skills, including presentation skill
Solid business logic
Follows instructions, performs duties with minimal supervision and is a team player
Works effectively with owner, managers and colleagues. Positive and professional attitude at all times
Basic duties include but are not limited to:
Following standard office procedures
Reviewing and auditing lease files prior to being sent to the lease audit team
Maintaining organized resident files as per company policy
Opening models and inspecting the tour path
Orienting himself or herself with the property and surroundings
Preparing coffee and refreshments as requested
Accepting maintenance requests and efficiently handling resident calls
Assisting residents with rental, move-in, and renewal paperwork
Assisting with any other office function that may be delegated by the Community Manager or other staff members
Answering telephones and providing exceptional service
Creating a sense of urgency when making appointments for future residents to visit the community
Completing telephone and on-site guest cards/traffic reports
Asking for the deposit and closing the lease*
Additional duties as assigned by Management
*specific procedures and criteria may vary from community to community
qualifications
Ideal candidates will have:
Strong customer service background and skills
Basic typing and clerical skills
Ability to multi-task
Projection of a professional image by following dress code and appearance standards as set forth by the community
Reliable transportation
Excellent telephone skills
A positive, upbeat attitude
Sales skills
Clean criminal background
Previous Experience Desired
Customer Service Industry, Retail, Leasing, Marketing
Bachelors degree preferred, but not required
For immediate consideration, please apply online at
www.edgewoodproperties.com/careers.
In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,
life insurance, a 401(k) and a corporate team environment with opportunity of advancement.
Also includes on-site company fitness gym, discounts on housing and home appliances.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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