It Onsite Technician

Job-ID: 15486IT Onsite TechnicianEnthuse customers and provide best experience through best in class hardware, software and technical support services
USA - Ardmore, OK
Professionals
Full-time

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—Your Benefits — Buddy program
Dental insurance
Flat hierarchies
Health insurance
Job with purpose
Unlimited employment contract


Your skillsGood general understanding of IT principles such as Networks, Hardware and Domains
Working knowledge of leading software packages such as MS Office and Lotus Notes
Good working knowledge of Windows 10/11 and related software and applications
Familiarity with Microsoft SCCM
Exceptional customer facing skills
Your TasksProvide day to day local/remote desktop support
Handle inbound calls and answer questions
Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Operations & Technical Support (including B/F, Printers etc.)
Tech bar / IT Solution Centre
Audio/Video Support
Digital Lockers & Vending Machines
Stock Management / Asset Management
Shipping, Disposal & Data Wiping Support Services
IMACs and Break-fix
VIP Support
IT Supply Chain

Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.