At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience? The Installer is a remote based employee, primarily working inside hospitals. Under the general direction of the Installation Project Manager, provide complete equipment installation in accordance with plans and specifications including scheduling, delivery, installation, check-out, and final inspection of equipment.
Individuals with experience working?in commercial/ residential kitchen installation, industrial installation, HVAC, Maintenance with Plumbing and Electrical experience, etc. are often successful in this role.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following state(s): Maryland
Duties Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules. Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site. Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction. Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit. Must be capable of independent work. Complete service documentation electronically. Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed. Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction. Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site. Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures. Maintain tools. Submit an annual inventory to assigned manager. Maintain an installation materials inventory (consumable products) in line with scheduled installation activity. Other duties as assigned. Required Experience Minimum of one or two years experience in a related or similar field of work with technical school training, or three to four years without advanced training. Valid Driver's license required Proficiency in computers and Windows software. Strong technical and troubleshooting skills, data entry skills with extreme attention to detail and organizational skills. Plumbing knowledge to include but not limited to installation of copper, black iron, cpcv piping preferred. Electrical knowledge to include but not limited to connection of 110VAC Must be able to meet flexible schedules with early/late hours, based on Customer and business needs. Excellent time management skills and the ability to work independently without supervision. Must be able to be compliant with hospital/Customer credentialing requirements. Basic knowledge of personal computers required Education Degree High School Diploma or GED Preferred Experience Completion of mechanical , electrical , or electronic technical school training preferred. General knowledge of city, state, and federal mechanical and electrical codes desired. Ability to read and understand blueprints preferred. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
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STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Maryland.
