Genesys Developer

Genesys Developer
Location: Alpharetta, GA
Duration: 9-12 month
Implementing Client: Infosys JD:
Preferred Qualifications:
At least 6 years of experience in development and architecture of Genesys Cloud call flows in Architect.
At least 4 years of experience in designing and developing Genesys Cloud CI/CD pipeline.
At least 3 years of experience in Genesys cloud integrations with CRM, MS teams and IP telephony.
At least 2 years experiences working with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data.
Experience in API integrations, Bots and Conversational IVR
Experience in Design, develop, and implement Contact Center IVR applications and migrate existing on-premise contact center applications or Pure Connect system to the Genesys Cloud platform
Knowledge of Agile methodology
Excellent Analytical and Communication skills
Ability to work in team in diverse/ multiple stakeholder environment.
Logical thinking and problem-solving skills along with an ability to collaborate.
Experience and desire to work in a Global delivery environment.
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