Floral Clerk Location Spokane, WA (Logan area) : Job Title: Floral Clerk : As a primary contact for Safeway customers, the Floral Clerk provides friendly, courteous, and helpful service. Stocks floral area daily with plants, balloons, garden supplies and artificial arrangements. Waters all plants. Designs floral arrangements with or without customer input. Cleans the floral department area. Takes inventory of all incoming stock and supplies. Cleans and prepares bunches of flowers for display. Decorates plants with bows, wrap, and ribbon. Inflates balloons for display and special orders. Checks plants for condition and inventory purposes. Prices plants and arrangements. Prepares and maintains displays of outdoor plants. Removes garbage and debris from floral area and maintains cleanliness of out side floral area. May deliver flowers, plants, or displays to local area customers. Operates cash register to total bill and make change. JOB DUTIES: Safeway Floral Clerk employees are generally responsible for completing the following job duties: 1. Provide customer service as currently defined by the employer within the scope of the position and within company policy. 2. Replace stock in displays in the floral department. 3. Move stock from storage area to floral display areas. 4. Design esthetically pleasing floral arrangements for display or to meet the needs of a particular customer. 5. Operate helium tank to inflate balloons. 6. Use sprayers and containers to water all plants. 7. Removes garbage and debris from floral area and maintains out side floral area. 8. Operates cash register to total bill. Takes money and makes change. 9. Other duties as assigned. JOB RELATED QUALIFICATIONS: 1. Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. 2. Ability to interact with customers and co-workers. 3. Ability to work independently when necessary. 4. Ability to understand and follow instructions. 5. Desired: Previous experience or training as a floral clerk or designer. SUPERVISORY RESPONSIBILITIES: None PERMITS/LICENSES: Varies depending on store location and state/county requirements. WORK ENVIRONMENT: %Inside: 100% %Outside: Rare Temperature Extremes: Varies depending on store location. Chemicals: Seldom (mild detergents or glass cleaner) MACHINES, TOOLS, AND EQUIPMENT: hand truck, six-wheeled cart, grocery cart, box cutter, pens and pencils, spray bottle, rags, mops, broom, telephone/intercom, knives, computer, guillotine-type flower cutter, balloon machine, computer, floral decorating supplies, cash register PHYSICAL DEMANDS: Constant (over 70% of the time) Frequent (30-70%) Occasional (10-30%) Seldom (1-10%) Lifting: Constantly lifts 1-10 lbs. Frequently lifts 11-20 lbs. Occasionally lifts 21-35 lbs. Carrying: Frequently carries 1-10 lbs. Occasionally carries 11-20 lbs. Pushing / Pulling: Frequently pushes/pulls 1-10 lbs. Occasionally pushes/pulls 11-20 lbs. Seldom pushes/pulls 21-35 lbs. Reaching: Constant knee to shoulder reaching to handle plants, bulk supplies, floral arrangements and balloon machine. Seldom overhead reaching and at or above shoulder level reaching. Standing: Constant standing while on job. Sitting allowed on breaks. Walking: Constant walking while on job. Climb/Balance: Seldom. May use step stool or ladder. Trunk Functions: Frequent neck rotation and bending of head while stocking, preparing floral arrangements, and interacting with customers. Occasional bending/stooping, twisting, crouching, squatting, and kneeling. Upper Extremity: Constant handling/grasping to handle balloons, plants, and bulk product. Frequent fine finger manipulation when preparing floral arrangements. Seldom repetitive motion. Vision: Use of peripheral vision and depth perception to move around crowded store area and push carts in aisles containing customers. Near vision used to read tags, prices, orders, displays, price sheets and other material. Use of color vision to design pleasing floral displays. Hearing: To converse with customers, provide service, take orders and perceive questions. To answer pages, receive instructions, or information from other employees. Speech: To answer customer questions and confirm customer orders. Page other employees over intercom. Speak with customers on the telephone and give instructions and give information to other employees. Safeway will provide reasonable accommodation for qualified individuals with disabilities who can meet overall job requirements. Job Type: Part-time
Pay: $16.38 - $18.13 per hour
Expected hours: 20 - 40 per week
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Day shift Holidays Night shift Weekends as needed Education:
High school or equivalent (Preferred) Experience:
Customer service: 1 year (Preferred) Work Location: In person
